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Tech Stories Archives - April 2002
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1.
An honest user.
I have just spoken to the world's most honest user. My P.F.Y is in school, (studying those ever needed skills of Pepsi fetching)so, I had to answer the damned phone. Putting on my friendly "i-am-not-evil" voice, I answered with our company's cheesy greeting. The customer, and this is verbatium, replyed, "Hi. My brain doesn't work. I tried to open it up, and when its finally opened, there's nothing even IN there." I sat there speechless for a good five seconds before squeaking out an "I'm sorry? Could you repeat that?" Now she hesitates, but repeats what she had said, this time, in more detail. "Yes. My brain. It doesn't work, at all. It used to work, then it was running really slow for a while, now, it doesn't work at all. Is this normal?" I couldn't resist. "For most customers, yes ma'm, but which part is your "brain?" It turns out, her CD-rom wouldn't see a cd, or open at all anymore...but you HAVE to love it when they are right on a diagnosis.2002-04-01[By: The Coyote / 2002-04-01]
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Truth in advertising...ain't it great? -hkypipe
i have a customer who calls her PDA her brain, I once got a very stern look from my boss for saying to her over the phone "ok we will make an appointment to come out when you have your brain with you" -wobbly b
I wish they all could be that honest. -yakko
At least we can demonstrate that these particular people HAVE brains, even if they're not working (forgot to plug them in). -Mushroom
Wobbly: ROTFL!!! I love it! -grahamwboyes
I have brain fade all the time... Even when I have my PDA with me. -raibeart
Brain fade (a.k.a. Brain Drain) is par for the course in this job. The dumber they are, the worse your head hurts as they suck out your brain cells and IQ points. -MadJack
Then again, I just had one who referred to her hard drive as her computer's 'heart drive.' Anatomically inaccurate. -MadJack
I keep wanting to use the phrase: "Thank you for calling. I am now dumber for having spoken with you." -TechnoVampire
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2.
What Should I Say?
Cosmic Dave: Okay, I changed the password on your email account...
Lady: Okay...good
Cosmic Dave: Go ahead and send yourself an email to see if the new password works...
Lady: What should I say?
Funny comics at http://hp.ms/cosmicdave2002-04-01[By: Cosmic Dave / 2002-04-01]
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3.
Typical Monday at the State
I am a support tech for the state & I recieved a call from a client this morning stating all she can see on her monitor is a message saying "no video". I dug deep into the bowels of my fixes & suggested she push the power button & low & behold her pc booted right up!!!! I call this type of user "job security".2002-04-01[By: Pantera / 2002-04-01]
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lol, one of the guys at work here has a t-shirt reading on the back "Thank you for calling tech support, your ignorance is my job security, how may I help you?" -pantheon
I have a shirt very similar that I got from www.badwool.com its the one that on the front says "Thank You For Calling Technical Support..." and on the back says "...Your Ignorance Is My Job Security" I love it when I wear that at school because I'm a Network Technician there (on-site support guy).. heh heh -DaSwish
I'm an onsite tech...I gotta get me one of them shirts! -grahamwboyes
nothing beats that one tech shirt tho "I am a Bomb Technician, if you see me running, TRY TO KEEP UP!" -pantheon
Ironic, isn't it? User idiocy is our job security... management idiocy is our ticket to the unemployment line. -- A jaded, laid off former Techie. -Nonamys
The amazing thing is that they're the same people, just in different places. -MadJack
I love thinkgeek.com for shirts. My favorite is still: i read your email. When people confront me about it... I just smile and say. "It's my job." -raibeart
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4.
Ok?
I had a customer one day that was not able to login to her email. It kept on saying that she was entering the wrong user name and /or password. I asked her what she was typing for her username, and she told me that she was typing in (username)@*****.com I told her that she was not supposed to put the @*****.com in. Anyways, everything seemed to be fine, then she got the mesage again, she had entered the @*****.com AGAIN, even though I told her not to. It took me 20 minutes, telling her every couple minutes what to enter, before she put in her user name (without the @*****.com) and her password correctly and in the right spot. Man I wonder about some people...:P2002-04-01[By: lossofsleepzzzz / 2002-04-01]
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5.
Porno that's work-related
Ok, I know darn well 97.5% of the time any porno in the history links was not "accidental". But I had this case: I needed to reinstall Windows/98 on my laptop at work. Bbut I'd left my Sacred Certificate Of Authentication at home. Soo, I can either twiddle my thumbs all day, or drive home to get it, wasting a lot of time, OR I can just go to google and look for "Windows serialz". I don't bother asking my boss which one to do, so I choose the last option. Dang, first link takes me to one of those sites with the black background and the animated burning torches. Guess I'd have thought that was ultra cool when I was 14. (Drinking wine out of your enemies' skull is highly overrated). Anyway, I dont find what I want there. The second link gets me a good serial number, but it also opens up a cascade of flesh-slathered windows. Super, now when my boss looks over my shoulder, the may see "hot-bods.com" on the pull-down list. And I get to try to convince him it was work-related! Just Super.2002-04-01[By: AncientHacker / 2002-04-01]
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hahahaha!!!! You should have just pulled the product key out of the registry. -yakko
Or just pulled it from the readme.txt off the cd. -MadJack
You know what's sad? I've MEMORIZED half my serial numbers! -grahamwboyes
Easiest thing is to find a list of generics, and copy it. (And don't tell anyone!!!!!) -MadJack
I once tried to go to a site for my Chrysler. I spelled it Chrystler without thinking. It took me to a nice teen porn site. I had to run to my boss and explain before they read the logs and flipped. -Myhrr
I remember once we got a complaint from a customer that the newsgroup he was looking at (something like rec.photography.underwater) wasn't what he was looking for. We had a look at the group, then emailed him back to say that he might be misunderstanding the name :) -DireWolf
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6.
200 more payments and this baby's mine
EU calls b/c he replaced his old PC with a new Dell. All is going well; I mute him while I cleared the hosts on the modem. I hear his wife come in and ask him where he got the PC from. Without skipping a beat he says, "Rent-A-Center"...Why on earth would anyone pick up a PC from a rental place? It's probably nowhere near new!2002-04-01[By: hkypipe / 2002-04-01]
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Actually, R-A-C DOES buy them new and resells them, though they sell refurbished Dells, too. In the long run, still not a good idea. You pay more, and you don't get any cds until you've paid in full. A customer calls up with a Windows problem, and doesn't have the cds to fix the problem. "I went to the store and spoke to the guy there, he said call you." R-A-C plays it both ways with their customers. -MadJack
I dunno....with computers getting obsolete so quickly it might be cheaper to rent a newer one every 6 months than buy one. -Brf
Not a bad idea; but I don't think R-T-O type companies would do it. They'd lose too much $$$$$$. -MadJack
RAC boasts full tech support for 4 years here.. my sympathies to Dell techs who will now have to listen to "It's only 4+ years old and it's still under warranty.. it should work fine!" -Shai
Especially because Dell only warranties them for three. -MadJack
My friend Alphax was running a BBS on a R.A.C. computer -- and it cost more than it would have just buying it outright. But at least when theives broke in and stole it, it wasn't on his shoulders. :) -Mushroom
or he didn't want the wife to know that he just bought a new pc -TonMan
Actually, Dell will warranty a computer for up to 5 years... Which is insane. I hate having to try and do tech support on a system running Windows 3.1 -DellTechChick
Only if you renew. Most lusers don't know that. -MadJack
Remind me again why we support the dead? M$ declared Win3x and 95 DOA a LONG time ago. -MadJack
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7.
Today is gonna be a bad day
First call called in stating that they are having problems with their Latex printer wasn't working properly...call as expected went horrid... next call "mam can you right click on My Computer..." cust:"How can i do that...im in New York..." Some days its just best to go home sick...bye2002-04-01[By: Burn in Dell / 2002-04-01]
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Easy way to stop from overloading a lusers brain. When you want them to click on My Computer, say it as: "Could you click on THE my computer icon". Never had any hassle when I did it that way -paul
Yup. You just have to SPELL IT OUT FOR THEM; you gotta LEAD THEM BY THE HAND. Just like a baby. "Come with me honey. That's it. One foot after the other. Left....Right....Left....Gooood!" -MadJack
haha i just posted almost the same post under, EUPOTD. Happened a long time ago, but we had a customer like that too once :P -Mael
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8.
Laughing too hard to troubleshoot
While supporting broadband for small businesses, i got a call from some company who made sound effects for movies and TV. Unfortunately for this customer, he kept haveing to put me on hold to run up and down stairs from server room, to the machine that was having networking problems. I mean, how often do you get to make customers hike up a flight of stairs on command? :P
Well thier hold music just happened to be a bunch of the sound effects that they had made over the years. In the time it took him to run up one flight of stairs, i was laughing hard enough to reduce my speach capabilities to a 3 yr old, not to mention my senior was a little curious as to why i was so humorous. Needless to say, the guy didn't mind making the hikes up the stairs because he thought i liked his work so much. Best call i ever had.2002-04-01[By: Mael / 2002-04-01]
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Reminds me of one from a few years ago.. At first I thought the guy had a weird accent or something. Turns he was answering all my questions as the cast of South Park. Never had so much on a call... -Shai
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9.
Cable internet...
OK, so this lady calls in with a question about our cable internet service. Lady: "If I unplug the cable from my TV, and plug it into my computer, will I get anywhere?" Me: No, cable TV and cable internet are actually two completely different things. Lady: "So if I order cable from you guys, will I be able to get ABC, NBC, and CBS on my computer?" Me. Lol, no, you can't get TV over your internet connection, and you can't get internet over your TV connection. You actually need a cable modem. Lady: "What is that? I am sure I have one of those." Me: You may. It would be its own box, and would be seperate from your computer. Lady: "No, I don't have anything like that. Is there any way to get TV on your computer?" Me: *thinking, Oh God, this will confuse her even worse, and I don't support anything like it...* Yes. You can get a tuner card which would allow you to view TV on your system. Lady: "Where would I get one of those?" Me: Where did you get your computer. Lady: "Best Buy." Me: I would talk to them. They probably sell them, and can help you better select what you need than I could. Lady: "Oh good. I was going to go there anyway. I'll just tell them I need a cable thingy." Me: Yes, that is it, tell them that, good lady, just get off my phone. :)2002-04-01[By: Cetera5 / 2002-04-01]
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You bastard! We actually get people who ask vague questions like that. Don't encourage them! -paul
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10.
Can't be done
We get all kinds on the support line. Some are cranky,
some can't even describee their problem, some just legitimately want us to reload a file from our nightly incremental backups.
One guy calls up in the morning with a French accent. "Aye accidentallee deletad three eemportant fayelllz!" Pleeaza get me the virgins Aye had last night!!"
Company policy prevents me from saying the obvious: "If you had them last night, they aint that no more!"
So I try to ask the dull questions, filenames, directorys, accounts, etc...... all while my abs are hurting from surpressing guffaws of laughter.
2002-04-02[By: AncientHacker / 2002-04-02]
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11.
Internet is broke
Customer called in saying that he couldn't get on the internet. He pings fine and he can ping out. Have him hit yahoo.com and viola, he can get there. So i start to wrap up the call and he tells me that, "its only a CERTAIN website i can't get to." Oh, well we certainly support that *sigh*. Well i can hit the website but the customer can't. I have him tracert to the site and its timing out on some backbone in california. Of course we support that. Try explaining that you don't support THE ENTIRE INTERNET. Why? Well, because i am not god. For those really dumb people, i just explain that, "The Internet is broken sir."2002-04-02[By: Mael / 2002-04-02]
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Face it, Willy: chickswhodohorses.com is doing an update so they're offline, it happens. Hold yer horses willya? -Mushroom
Ouch, Mushy. Bad figure of speech... -chazz
When they b___c and moan that IEs not working cause specific pages keep timing out, I explain it to them like it was a driving lesson. "Sir, that file's stuck in traffic, most likely a traffic jam or a broken traffic light at an on-ramp somewhere." Unfortunately, most people don't seem to have patience for traffic, and they surf like they drive. (Like a bat out of hell, with no consideration for other drivers, let alone their own safety.) -MadJack
THE INTERNET IS BROKEN!!!!!!! I LOVE IT =) -eevli2002
Maybe a quick reboot of the Internet? -TechnoVampire
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12.
Drive Errors
When I was a techie for Sony Computers, I had a customer call me and tell me she was getting a "non-system disk or disk error" whenever she booted. And she sounded frantic. Without a second guess, I calmly told her to take the floppy out of her floppy drive and hung up...2002-04-02[By: Cosmic Dave / 2002-04-02]
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Never hang up until you know for sure because sometimes it is not the problem. Of course I have only seen it once but once is enough. -yakko
you can get that if you fdisk your os partition too, but generally (l)users don't even know what fdisk is so its normally not a problem -noodles918
That also sometimes happens when your system boot files (msdos.sys, io.sys, etc) are corrupt. I've seen it several times. It can sometimes be fixed by booting off a floppy and running 'sys c:' That usually works as long as windows isn't hosed. -paul
I've gotten that a few times. Try being tech-support for a rural school district--people s**t when they see those words and its soooo funny. :) -JaB
it can also come up if your hard drive is going or gone. -dglgrm
I had a guy once who gave me the same error, I asked him 3 or 4 times if he had a floppy disk in, he assured me he did not. So I proceed to troubleshoot the hard drive, only to fine out after 30 minutes of troubleshooting, HE HAD A FLOPPY DISK IN THE DRIVE!! -kilo
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13.
Intermitant DSL Service
Ok, so the Luser calls in saying that he has intermitant internet service. Check the TT and see that his line goes down exactly at 6pm, and he was told to call back in around 5:45 so we could be on the phone with him when it went down. Well i get the call at around 5:58. I start a ping on him and see it is up. We wait for the 2 minutes, and sure enough, his line drops at exactly 6. I check our servers and backhauls and don't see anything. I ask him to get up and look around and see what might have come on, or changed, or what. He ransacks his house looking for TV's that came on, or alarm clocks going off or anything he can find. Nothing. Finally i ask him to look out the window and see if anything at his neighbors house might have come on, air conditioner or something. "Well, the sprinklers just turned on....." Was great. The sprinklers came on and soaked his phone box. As soon as the water evaporated, he was back online. One of the most amazing calls i have ever taken.2002-04-02[By: Mael / 2002-04-02]
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I have had a similar call from someone who would go off every night when his neighbor with the ham radio would start broadcasting. -yakko
I used to have a similar ham radio issue with my next-door neighbor. My cable would go out at weird times, and it wasn't until I was talking to my neighbor and he mentioned his new "less than legal" ham radio rig in his attic that I got wise. A simple call to the cable company fixed my problem! Neighbor-boy won't talk to me any more...... -notpitr
I had the same thing with my cable, every time it rained my cable would go out. The tech they sent out wrapped the juction box in the yard with duct tape. They finally replaced it a month later. -ewspy87
We sent a tech on a call that the garage door opener what turning off the cable modem. Tech went out and saw that everytime they hit the garage door opener the modem will shut off. replaced modem, end of problem -nascar
There should be a whole page for stories like these =) -eevli2002
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14.
Unhappy customers
I work for a small ISP here in Oklahoma, and we dont have the brightest of customers. I had a young lady call me the other day, complaining she couldn't log into aol through us. After listening to her (sorta) explain, I told her that it was an AOL problem, and she'd have to talk to them. About that time her mother grabbed the phone and started cussing me out about our poor service, yadayadayada. I kept telling her what to do, but she finally screamed 'FINE! Ill bring the damned thing in and YOU can show us what to do!' Great. SO she brings it in, and it turns out to be on ollllllllld dell laptop running win95. Turns out she was trying to use the aol connectoid to connect to us, with her username and password for us in the aol box! Duh! No wonder it didnt work! She didnt even have DUN installed on the thing, no cdrom drive and she kept telling me it hasnt worked since she signed up (A YEAR AGO!) and now she wants her money back! Ummmmm, no. Oh, wait, let me check with me boss........no.2002-04-02[By: Crookedplatipus / 2002-04-02]
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Looks like you were wrong and that it wasn't an AOL issue. Make sure you actually tech the call properly instead of just blaming the other guy even though they are known to do just that. -yakko
I agree, it wasnt an aol issue. But when they tell me they're trying to log on to aol and cant, what am I supposed to think? I did ask if they connect to us, and oddly enough they both said 'yes' even tho that wasnt the case.
-Crookedplatipus
I thought you took the right actions...once again a (L)user not taking the time to think...about anyhing!! -officespace
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15.
Microsoft Strikes Back! (Pt 1)
Gonna be a fun day. Four (l)user of the morning, 20 minutes into my shift. An attorney with an attitude and an over-inflated ego. (Typical). He cuts me off once I open his file, starts carrying on about how he can't set his page margins on page 2 differently from page 1. Pompous A**hole's in his first 30 days, so he can't be blown off with a billable policy reminder in the hope he'll go "I got three years of service on this thing!" and hang up in a huff when he's told that sw support isn't warrantied because it's not our sw, it's M$s, and they tell us how to support it, and feel like an idiot for not reading the fine print, between the lines, and all that, like an attorney worth his salt should. OK. This is a perfect opportunity. I can tactfully tell THIS guy WHY he can't do what he's doing, and feel good about it, for all the other times I can't. (To be continued)...2002-04-02[By: MadJack / 2002-04-02]
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16.
Microsoft Strikes Back! (Part 2)
"Sir, I notice your system is registered to -------, Atty at Law." (He's a one person shop. No wonder his ego's overinflated. He's taking on the entire world on his own, and doing all his own legwork in the process.) "Yeah, that's right." "I take it you're attempting to create a specific legal document, such as something similar to court proceedings." "Yeah, that's right, how'd you guess?" "I've studied some law, among other things, sir." (Hoping he'll get the point I'm not just some undereducated dolt. We're easily as smart, if not smarter, than people like him who spent years in college for a piece of paper.) "Well, the reason this is happening, is that M$, the developer of this program, did not write this program to be so specific. Most folks don't tend to need to change the margins of varying pages, and so M$ didn't design it that way. To be able to do this, M$ would need to make that feature, and just about every other one, customizable on every page." (to be continued...)2002-04-02[By: MadJack / 2002-04-02]
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17.
Microsoft Strikes Back! (End)
"I don't want to do this on every page, I just want to set the margins of pages 2-(end) differently from page 1!" "To be able to do that, sir, the program would have to be written to customize every page separately according to personal preferences. What you're wanting to do is something that 99.9% of users don't take into account as needing to do, and M$ knows that, so they don't see a need to write Word that way." "Well, is there another program I can use?" "Not off the shelf, sir. All the other major sw developers, and most of the lesser known ones, make their word processing software the same way. I might suggest a program that's custom written for the legal profession?" "This computer's of no use to me! I might as well go back to using a typewriter!" (CLICK!) Well, maybe you should, since you've obviously never used a computer before, and you not only don't know what you're getting into, but you obviously cannot conceive of everyone doing word processing the way you do, pompous a**hole. Score one for M$, Word just struck down another lawyer. 2002-04-02[By: MadJack / 2002-04-02]
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Maybe thats why most law offices still use crappy old versions of WordPerfect? I had one still using 5.1!!! In DOS!!!! In all its blue glory!!!! And complain that it didnt run right in a windows DOS box!!!! -psxdefector1
Umm... You know, you can make the margins different in different pages. You have to make a "division", and then set the margins specific to that division. But that's far more complicated than you want to get into with your attorney type. -chazz
What I didn't tell him was that we know how to do it; but we can't because it's 'advanced' support. And you're right: It's very beyond him. -MadJack
Watiaminit.... It *is* possible in Word97 and later to change margins. All you do is go to File then Page Setup, and then you can select the margins for either "Whole Document" or "This point forward". It's a bit tricky, but I've done it before. You just have to remember to change the margins BACK on the next page (using "This Point Forward" again). -notpitr
Yup. Like I said, we're trained how to do it. But, it's considered advanced usage by M$, and beyond the capabilities of a pompous (l)user who's never used a computer before. Can't do it if we wanted to, and believe me, I didn't. Had a good laugh about it aftward, too. -MadJack
Why not just copy/paste page 2 onto a new word document and change the margins there..... as you know most lusers think they are in the know if they have 15 applications running at the same time so having word open twice shouldnt tax their brains too much. -nomoretears
All perfectly workable. Let me restate myself here: I told him what I did because any of these actions were way beyond him, a (l)user who's never used computers before, and who might have been able to handle them if he wasn't so narrow sighted as to think what he wanted to do was as natural to everyone in doing word processing, and that what he wanted to do, which was specific to the legal profession, was something EVERYONE does ALL THE TIME. The guy was a blowhard with attitude coming out every pore. He needed deflating, I could BS the hell out of him, and take the wind out of his sails. It doesn't sound like it; but it did. -MadJack
Yep, possible in WordPerfect... hell, I did that stunt all the time in AppleWorks on the //e, among others. I do see your point, MadJack, that it wasn't in the parameter and he wouldn't have understood anyway. But I figure telling him to RTFM about putting in those page settings, not saying it can't be done, would be a better answer. -Mushroom
Perfect! And he had it coming, too... -hkypipe
Maybe it would have been. D**n, it felt GOOOOOD beating him at his own game. Talked circles around him, shut him up, BUH-BYE! -MadJack
I just tell them they have to start over and make a new file for every margin. Sure, its not really true, but it saves me the trouble of supporting it when they screw it up. Also Microsoft stuff does a poor job of keeping margins the same from computer to computer. -directedmr
Too right. If'd I'd actually supported him, he would have been calling back for me later that day complaining that he tried to print on a system with a different printer, and everything was whacked! -MadJack
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18.
Reboot
I do level 1 phone support for a big investment company. Most of the users I support are pretty good and cooperative. Except this one guy. User's PC is frozen. Keyboard and mouse not responding. User has multiple applications open. User REFUSED TO SHUT DOWN PC as he states "he has lots of data that need to be saved and they are worth a lot of money." He requested imediate deskside assistance. I informed user that the only way to get back and running is to power off the PC, since the mouse and keyboard do not respond. He again refused and requested assistance. He wanted someon up there that knew what they were doing.
Resolution from on site tech: Rebooted machine.2002-04-02[By: evhdlr / 2002-04-02]
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Tell the (L)user "That's just the risk you take." They tell that to their customers, don't they? BWAHAHAHA! -MadJack
His sister called me once. Computer was frozen and she refused to shut down. she wanted someone who knew what was going on. -yakko
...since the operator apparently didn't. :) -Mushroom
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19.
And I Work For You??
So we have some new evaluation software that lets us run reports from Exchange. Basically it can track how many email messages our users send and to whom. My boss calls me into his office and asks me why I have by far the most Emails sent and recieved of anyone at our company. He states that this is absolutely unacceptable and that he has been told to reprimand me.... (from higher ups that know less that he does) ASK ME ME JOB DESCRIPTION... WAIT FOR IT...I run our helpdesk, single point of contact for 1200 users, I use HEAT software that pages text messages to our other technicians. Ya Think that I send the most emails??? I actually sat there for a minute and gave him a smile that says "WOW no wonder you are in management" I then pointed out the obvious... he actually turned purple... But I got a raise the next day!2002-04-02[By: RavenTech / 2002-04-02]
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I've always been asking myself if bosses get paid for being stupid. This is a(nother) story to confirm this point of view (again).... -Dr Jerkyl
They don't call them 'pointy-haired idiots' for nothing. -MadJack
I dun' get it. I can see repremand for going over on breaks, long call times, call times so short it's obvious you used the Dogbert method ("Shut up and reboot! Shut up and hang up!"), and browsing porn while setting up the 30th connectoid of the day. That's all easily tracked by software and bean counters. But the number of mails you send and receive? How is that relevant? How does this affect the company's bottom line? Why would anyone give a flying rat's ass? -Mushroom
The idea is, in management world, that everyone needs to send n e-mails per day for work. n+1 just proves that you're sending 1 mail to your cybersex partner, friends, Britney Spears, or whoever.... ergo if that hits 500 per day, then you can't possibly be working at all. -DavidHM
That may quite possibly be the saddest thing I've heard today - and that's saying something considering how my day has gone... -hkypipe
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20.
On vacation
I had this luser call - "Your software sucks!" Oh joy. (Usually this is a data entry error). I ask him which of our softwares he's using, he doesn't know. Is the software on the screen? No, it's at home. Well, can he call us back when he gets home tonight and can be in front of the computer? No. Why not? Because he's on vacation in the Bahamas and his computer is at home in Virginia and he won't be home for another month......... 2002-04-02[By: notpitr / 2002-04-02]
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AAAAAAAAAAAAHHHHHHHHHHHHH!!!!!!(LadiesMan402 rips a chnuk of his hair out just from reading this) -LadiesMan402
Pure typical. Just like the guy I just quoted in EUPOTD. Needed to register OFCXP, and kept referring to it as WindowsXP. He's trying to register Office, and he's nowhere near his portable. "I don't have it with me; but I do have a photocopy of it." (Meaning the underside of the unit.) Personally, I hope he fried the innards trying to copy it. -MadJack
"You're in the Bahamas, huh? Well, why don't you get yourself one of those fruity drinks with an umbrella in it, or better yet, just have a nice cold glass of SHUT THE HELL UP"! -hkypipe
A co-worker reminded me that this idiot called back up the next day to complain about me, but because of my STELLAR documentation, the mgr was able to see that the ID10T was just blowing smoke. Go me. -notpitr
You'd think the guy had better things to do than worry about work WHILE HE'S ON VACATION OUTSIDE THE CONTINENTAL 48. -MadJack
A nice cold glass of SHUT THE HELL UP. That needs to be a .wav. -MadJack
Haha, I love that. "Have a nice cold glass of "SHUT THE HELL UP" Can I use that? -Nighthawke
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