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Tech Stories Archives - December 2005
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1.
I detest Linksys support *RANT* I'm sick and tired of dealing with customers that were on the phone for 2+ hour with Linksys only to call the ISP and blame us for their connection problems, when all it took was to default the router and bring them back online. WTF is Linksys doing? The lack of knowledge is mind blowing! [By: imawreque / 2005-12-01]
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Comments It's in the first page of both the Linkski employee training manual and also AOHell's:
Step 1: Make sure everything's plugged in.
Setp 2: Contact your ISP. -DoctorNoodle "Does your tech support also have a shocky monkey?" -kryliss At the same time, there are those of us on application support that have to resolve problems with their router or contact their ISP for the customer because the ISP keeps telling the customer its an application problem! -CelticSkyhawk DoctorNoodle-> You're forgetting step 3: Harass the OEM -renaultguy "on the phone with linksys" means "i don't want to call them so i'll just lie to you" -Lehk I totally agree. The only time I call them now is when I KNOW something's bad and I need them to walk me through their troubleshooting steps so I can RMA it. I've never spoken to anyone there who's actually a tech. - Mango I concur! lol -goldentenor1 I concur! lol -goldentenor1 Damn double posts. lol -goldentenor1
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2.
NT/OT Denis Quaid Save us!
It seems Hollywood, might have been partly right after all
http://news.bbc.co.uk/1/hi/sci/tech/4485840.stm
Brrrrrr
[By: Jax / 2005-12-01]
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Comments THE SKY IS FALLING!!!!!!!! - burrkiss where's my tin hat?? It's the only thing that can save me now!!! - Tarantulus They were talking about this phenomena on the history channel the other day, on the show about the "little ice age". Personally I'm with art bell. I think it's better to say "global climactic change" than "global warming". It's more accurate and descriptive. - illiterate This has happened before, between about 1500 and 1850, though the exact dates vary according to who you're talking to and what part of Europe they're most concerned with. It's been pointed to as the cause of the famine of 1315, the decline of the Vikings, and other disasters. The effects weren't limited to Europe - year-round snow caps were reported on Ethiopian mountains. The LIA even had an effect on art and liesure; the first European depictions of winter date from this time. The LIA even had an effect on liesure activities; the children's book 'Hans Brinker, or, The Silver Skates' discusses ice skating across Europe on rivers that froze in the author's childhood. - Parilla As recently as the beginning of the 20th century, the large English lakes of Windermere and Coniston were known to freeze at least partially on a regular basis. Now, they almost never do. A European cooling of a few would just give us back the "proper" winters that the old folks recall. -Chromatix An important part of Canadian history was pushing the railroad westward. This was aided by transporting supplies over Lake Superior, which froze over completely for a couple of years during the construction. Superior hasn't frozen completely since then. Climate fluctuates all the time, but it looks like the current swing is going to be a little wider than most. -Gaah It's got to do with the slightly elliptical orbit of the earth, the variable tilt, frequency of sunspots (they make sunlight ever so slightly cooler), and lots of other stuff I ought to remember from paleoclimates, but don't. Pretty spiffy stuff! - Parilla Ya good-damned KEEDS! In HOUR dee, ve hahda wolk... nee, ton-el hour wee true da snow, oopheel, boat wees, cuss dah snow khept fahllin' 'n bill-din oop! Ya booncha leetle cry babees! </Piss poor undefined UK accent> - ShujinTribble I think in Europe the climate is going to get warmer for a while, perhaps 6-10 decades, and when the Gulf Stream stops, it will then get very cold very quickly, perhaps over 20 years max. For those of us dead and buried, it is going to get very wet as descendant p1ss on our graves for messing up the global environment. -Wraith556
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3.
ex friend. Or, don't tell me to RTFM. Last night I was mentioning how frustrated I was that I'd failed to get any information to solve a certain issue.
A friend suggested I "talk to people" This being the fourth time I've recieved this less than useful advice, I lost it. "What the F#CK do you THINK I've been doing!" I explained though gritted teeth that I've _been_ talking to people, been listening, been watching how others deal with similar issues and gone out of my way to get hold of documentation that should help, but hasn't. Friend "Well, I suggest next time you get hold of documentation, you read it." It was close, but I had just enough self control to walk away without hitting him.[By: Watfordian / 2005-12-01]
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Comments Sounds like, as they say in mobspeak, this fellow's "Picked up a Marker." Nice knowing him. He will be sleeping with the fishes..... - vacuumtubes ooooh. ouch. - mousie Tautology, vacuumtubes. *fish always sleep with fishies - Dj So after walking away, did you read the documentation? <runs for LART shelter> -Gaah <trips Gaah> you have this one commming. - virusjtg /me walks by, 'accidentally' stepping on Gaah's fingers. "Dude! I hope you didn't need those knuckles." - ShujinTribble Damn, those knuckles had almost stopped hurting after punching *another* solid wall after talking to my boss. -Gaah
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4.
windows ME??? I can't believe people still USE this pile of BS!!! I just took three calls from people with said abomination on TOP SPEC laptops!!!! I mean WTF?? talk about crippling a good machine!!
[By: Tarantulus / 2005-12-01]
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Comments The only machine I've totally failed to sort out in recent months is a Tosh laptop running ME, with a Belkin wireless notwork (not a typo). As fast as I sorted out one problem another would appear, aggravated by the Belkin wireless router shitting itself at regular intervals. In the end I had to walk away from it after telling them the lappie needed a nuke-and-pave and the Belkin shit needed decent burial. <sigh> - Gromit Gromit, this is why the B3lk1n RMA dept was the busiest dept there, Even the Cat5e cable I picked up there failed to work :/ - Jax There are some folks still using DOS/WIN 3.1 and 28.8Kbs modems, fer pete's sake. And the number one application is ... (wait for it, wait for it) ... SOLITAIRE! Luckily they are most often WELL beyond effective breeding age. But they still vote, sort of a hobby, really! - TieDyedDinosaur Windows ME--Messy Excrement - vacuumtubes Windows 3.1 and a 28K modem? Be still my beating heart! If I could ONLY get one customer off of his 1200 bps modem on his WfWG 3.11 machine ... -ralphp1024 Calling Win ME a pile of BS is an insult to BS. Rather, call it a pile of MS. -Gaah Several years ago, the Library I am working at was given a server and several other machines. Because of the high cost of server OS, it is still NT4. My motherboard on my comp died, and I have been regulated to using this as my main machine. We cannot afford an RPL MBD on a Hell G240 comp. I have to live with this until June, when the entire band office (of which the Library is a part) is getting new computers. - Chipsterian Chip: If there is any chance your workplace can reimburse you for a PayPal receipt, there are a few GX240 MBs on eBay right now, two for $50US. - BayouTech Actually, I run ME... It's actually pretty stable, AFTER you strip it of all OEM-inserted garbage, turn off MS-inserted garbage, and sacrifice three chickens to Ba'al. ('Course, if anyone wants to donate a legal copy of XP Pro...) (And shaddap, Linux boys: show me a Linux build that will run FlashMX --- the design software, not the viewer --- and I'll switch in a heartbeat. [sound of crickets]) -MeanDean I still get Win95-98-98se calls.. Nice, because we dont support them, but still... wow.. upgrade sometime this century, eh? -Gonz
-Gonzo
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5.
Is There a Doctor in the House??? From new beginnings comes a somber event, Omega, my gaming rig, suddenly went critical.
I wake up this morning to my friends and family both telling me Omega refuses to boot, either it dosen't put out any display and gives off one long beep then one short beep, or it POSTS and Windows hangs on startup, or it POSTS and the Windows XP splash dosen't come on, or it just runs without beeping or POSTing, in either case, Windows never made it to the desktop. Swapping the PSU with a brand new one meant for Delta (the new PC) had no effect. I'll try the RAM when I get home from school, and if that dosen't work, then it's something expensive that gave out. Does anybody know what may have transpired here? For reference, the motherboard was an ECS 755-A2 with an Athlon 64 3200+.
On the bright side, Delta, my Athlon 64 4000+ beast is on the trucks for delivery to my house today, so if Omega is pronounced dead, Delta will replace it, and if the RAM is still good in Omega, Delta will have 2GB of Dual Channel RAM to play with. I hope I can get Omega to respond and awaken from it's coma, but if not, Giga can get it's 6800GT and the drives will go into Delta. It's DVD+-RW can go into NT, and the CPU will sit idle until I can find a recipient for it.
Ah Omega, it's too young to die. Maybe it can be saved. [By: AgentV3 / 2005-12-01]
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Comments R and R the RAM and see if that changes the behaviour. Your intermittent failures could be contact 'noise' on the RAM. This is especially possible if the contacts on the RAM are a different metal than that on the sockets. (silver-tin vs gold). Cheap test! - TieDyedDinosaur Also check for DCCD on the mobo, I know EliteGroup (parent of ECS) got caught-up in that problem, I've helped replace the caps on an ECS board relatively recently. - Grue Long and short is a motherboard failure of some sort. Check first for DCCD. Check for DCCD on the video card as well; that's less likely, as you'd typically get long and six or eight short for video card. - chazz
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6.
I Die A Little "Hmm, that's funny - shell stopped responding... wonder why. Nope, proxy didn't freeze up, and looks like it disconnected... but the other login is still connected, so the modem's probably working. Let's call home!"
Ring!
Chit-chat ensues with the roommate - in whose room rests most of the networking equipment, courtesy of the mad scientist they have for a roommate (me). Then I ask her... "Can you reboot the router and switch in the corner, please?"
"Which one is the router?" Okay, this is understandable.
"It's the black one with the wireless antennaes." (This one has a power switch)
"Okay, now how do I reset the switch?"
Oh, no... "Just unplug the power cord."
"Which one is that?"
"The... the POWER! It should be the one that looks different from all the others!"
"But there's like five cords going into it..."
"You mean to tell me that you can't tell the difference between network cable and a power cord?"
"Ok, thanks, bye."
And she abruptly hung up. I guess the moral being, yes, you don't have to be the most polite when on the phone with your friends, but... they can also hang up on you.
And I found out 5 minutes later that it looks to be a big outage a-startin'. Oops. :)[By: namor / 2005-12-01]
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Comments nice to see someone can put you in your place :-P - NOFXfan Hide the cutlery. - vacuumtubes You live with starfish?! How did THIS happen? - Mushroom The problem is you got to say what you wanted to..instead of having to be polite. - Starfury <DA> Wouldn;t it be easier to put certain devices that would need a powercycle on a powerstrip and just tell them to switch off "the power strip on the right side of the desk".</DA> - ShujinTribble A similar story was posted on livejournals mock_the_stupid community, and some bimbo just went ballistic trying to say that it's not realistic to expect non-computer people to recognize a power cord from the back of an appliance. She made many posts but never realized we were all mocking HER stupidity. - thx1138 The title has me thinking of a Cole Porter tech song. - concept14 No Internet for her! </Soup Nazi> - lineswine
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7.
Emergency Request! Attention!
Any TSCers in the Charlotte area with any knowledge of/experience with TIAA-CREF, please whiteboard me ASAP! Need to know some stuff today if at all possible...
Thanks, PTS Tech[By: PTSTech / 2005-12-01]
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8.
Customer compliment POTD One of my fellow techies, a woman I've known for years, told me how she got this compliment from a customer in our supe's email. The paragraph of praise was the standard businesslike appreciation, but then at the end...
p.s.: She sounds cute. Is anybody tapping that?
Why has no one ever been so happy with the call that they ask to get into MY drawers? hehehehe![By: Mushroom / 2005-12-01]
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Comments Be careful what you wish for. I'm sure there are SF that would accommodate you, 'You've got a purty mouth, boy!' - TieDyedDinosaur I could call you Mushie. Whats yo digits? - burrkiss run, just run now, Fast, far, and never drop the soap. - virusjtg That's the reason I asked out Riff. He sounded cute on the phone. Too bad his voice didn't tell me how furry he was. :) Oh well, at least I keep warm in winter. ;) <BEG> -Magenta Yo! You're cute! Wanna bear hug, or a bare hug? -CyBear CyBear.... gag! - virusjtg I hope theres nothing wrong with being furry.... -RandalGraves check out MY special move! The Reach Around! </xandir Drawn Together> - Harm I'm not furry... I'm just drawn that way. </Jessica Tribble> - ShujinTribble Magenta! Furry is good! My beloved is very furry and I love it. - Nazreel I also sprayed my pepsi all over my brother's monitor. Thanks burrkiss. - areatech Well, rokitt likes to keep his "rocket" non-furry...it slides into the "launchpad" nicely according to Mrs Rokitt! ;p - rokitt I think the real question is, IS anybody tapping that? - illiterate
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9.
Offsite Link.. Sorry i had to share sorry if this is a doublepost
http://www.medpagetoday.com/Pediatrics/DietNutrition/tb/2238[By: wazntme / 2005-12-01]
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Comments They tested a mere 100mg of caffeine? What about the "normal" doses techs drink, easily 1000mg - Divinar Drink? How about CHEW! I think some even IV it. - TieDyedDinosaur Heck yeah, medical science! Caffine == good for you. A former gf of mine did a research paper on caffine and its effects on the human body in general. Two years ago, she concluded in her paper that caffine has benificial effects. Hell, we've been saying the same thing for years. - ThreeBucks "It may be possible to develop drugs like caffeine that can stimulate these same brain regions," ummm... why? we already HAVE caffeine! -Bynar maybe we can get something like caffeine with a few psychotropic drugs to mellow us out when handling SF? - ecoli Why, then, if I drink 1000mg, my memory would... uh... wait, tip of the tongue... - namor Maybe this is why I like my energy drink collection. - namor I stopped drinking caffeine because of my hypoglycemia. I now drink Teeccino: http://www.teeccino.com -CivilWarTech * contents of backpack* Buzz caffinated gum- 1/2 pack - Sobe arush: 2 cans - Sobe NoFear: 1 can, Coca cola : 1 can - Mt Dew energy ( normal MT dew for americans) : 1 600 ml bottle. I will have gone through all of this by the end of the day. - Harm ...they have caffinated gum? What's it called? I need to buy a whole lot of it, and solve my falling asleep during class/heartburn problems in one blow! - Parilla Parilla: Thinkgeek has a bunch of stuff. (SFW) http://www.thinkgeek.com/caffeine/candy/ -deskmonkey Caffeine has started triggering migraines for me. Nothing sucks more than being in the middle of a game of BF1942/DC, drinking a can of pepsi, and suddenly ending up "blinded" by a big white glowing "spot" right in the center of your vision. Oh crap, I just realized I'm drinking something caffeinated right now ... -Shevaresh Hey, there's blood in my caffeine system! -Wraith556 Or, you can cut to the chase and use amphetamines. Sheesh. -MeanDean MeanDean, I just gave those up dammit! - NightRain well fuckin DUH! I could have told you that for $400, Alex! -beatmewithstick
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10.
Ctrl-Alt-Del gots new Shinies! Enter the standard line: "I didn't want to bump the 'lotd', so I am posting this here." As if it wasn't obvious enough due to the fact that I have posted it!
Anywho....Shinies!
*** http://www.cad-animation.com/ ***
This looks like it is going to be some really good stuff. But, it does cost monies via either a site membership or purchasing the episodes. I for one will likely buy one to check out a full episode.
[By: ThreeBucks / 2005-12-01]
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Comments oh so many W00TAGES!!!!!! -starfishmagnet why am I reminded of clerks the animated series? - DedSysOp Oh yeah! I signed up and paid $20 bucks! It's worth it!! :) - rokitt Hmm... in that getup Ethan looks kinda hot! - concept14
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12.
Pay Fucking Attention ME: Okay, ma'am, your account was closed on November 20th for inactivity. What you need to do at this point is the next time you log in, change the username to "guest,"...
SF: {Interrupting} So, I need to go back to the store?
W
T
F?
Did you really hear the words "you need to go back to the fucking store" come out of my mouth, or did you just pull it out of your ass?
These people are really getting on my nerves this week.
[By: RiffRaff / 2005-12-01]
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Comments Fish...can't live with 'em. Can't kill 'em! Well you can, but the law really froens on it. -RandalGraves Kill em all and let root sort out the processes. - Harm Your response included more than 'just a second, I'll fix it'. - TieDyedDinosaur Riff, there is a good chance you wouldn't hear from here for another week. - illiterate Harm: I believe the expression is "kill -9 them all, let init(1) sort it out" - pcgod
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13.
Dropping the ball....2 So I give him the RMA #'s and he goes away for a while. As an aside, they have pretty cool hold music, decent bass, catchy, but they only have like 3 songs. Anyway, he comes back and tells me that Innovate couldn't read the RMA numbers so have been holding them. This was after I had to tell him they were delivered to Innovate-IT on the 8th, and signed by some guy named Garcia. I then asked him if they could read the typed/printed RMA's on the slip of paper in the box, or <deity> forbid, my freaking PHONE NUMBER! Of course, no answer for that. Wasn't really expecting one though, as I do realize he's getting his info from a workflow sheet, and my question isn't an expected responce. <G> He goes on to say they'll be mailed back this week, and gives me two new RMA numbers. Not sure why at this point, but don't really care. I just want my modems back. So here's hoping I get a couple new 5686E's by next week.[By: Jeckler / 2005-12-01]
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Comments A few times, I;ve gotten shipments from UPS that were 'posed to go different companies in completely different states. I could be dishonest and keep the delivery. But no, I go totally out of my way and call the vender up and said that you shipping dept made a mistake, come pick your stuff up. - areatech
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14.
Dropping the ball....1 Or, "Starfish CSR" I sent out a couple of USR modems the first week of November for warranty service. They're sent to a 3rd party vendor in California called Innovate-IT. You're supposed to write the RMA# on the outside of the box. I sent 2 back, so there were 2 RMA's, written in Sharpie, on two different sides of the box. There was also a print-out inside the box with my contact info (Fedex sometimes rips labels off), and the RMA numbers were printed on that, as well as my phone number. The Fedex label also contains my phone numbers. So to recap, the RMA's are written/typed in 6 different places, and my phone number in 2. Now, usually it takes about a week or so for them to send me new/refurbed modems back. I haven't seen these particular ones back yet, so called USR yesterday for RMA status. First, the guy I talked to had no social skills at all. Sounded like he was ALWAYS reading from a piece of paper, even if it was to ask my name. And he kep pausing too. "<Him>:Name? <Me>:Jeckler (((10 seconds later, literally))) <Him>: OK". WTF??? [By: Jeckler / 2005-12-01]
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Comments He was checking the label on his sweater! - TieDyedDinosaur
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15.
Currently, My favoriate Lart
When giving someone a url to type in that does not start with www, and they begin to repeat back to me www....
DID I SAY WWW?![By: BunnieTechBabe / 2005-12-01]
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Comments "Uh-uh... I didn't say 'BunnieTechbabe says'!" -Frazzled "No www.. just start it xyz.blah-blah.com" "You mean it's not a web page?"
- illiterate duballya duballya duballya dot *Flees to the LART shelter* - Jax
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17.
Interesting changes (semi NT/OT) After a very educational, unusual and - let's say 'interesting' - experience where I've been, I have managed to get in with a large OEM call centre here. (Think Blue.) At first I'll likely be working nights/graves, but it's a Monday-Friday shift, and there is the chance to customize my schedule so I'm on 4 days, off 3. There's also an eventual possibility to work from home as well. I don't mind graves, since I tend to be more of a night owl anyways. And it's walking distance from where I live, less than 15 minutes.
I feel like I won a lottery or something, or like I'm going to Mount Olympus to learn the secret of fire.
Someone must've said to me at one point, 'may you live in interesting times'. Well, I certainly do.
[By: teivrann / 2005-12-01]
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Comments congrats... know of anything that sweet in the National Capital region? - Harm Fire came from Mt. Olympus? I thought cameras came from there. - ShujinTribble Good for you, dude! - viennasausage On the one hand, good on yer, mate! On the other hand -- Bummer. If you don't work for the bumblebee people, there's much less chance you'll be on the other end of the line when I phone in. On the gripping hand: the quantity of "better for you" is certainly more than the quantity of "worse for me", so overall we're all better off! Good one! - chazz Congratulations on the change, hopefully we get the backtrail at some point!
- Grue Congrats! - Bobsentme Congrats! - CTYankee Congratu-f*cking-lations! Sounds like you finally hit the jackpot! - ecoli Woot! Way to go! - PTSTech Congrats :) - THETECHFROMHELL teiv, congrats on the new job. You deserve all the nicest things I can imagine! - Tekkie Ding-ding-ding, Jackpot! We have a winner! 'gratz Teiv. - lineswine
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18.
You know your a geek when ... You explain the workings of the infinite Improbability Drive using StarTrek as an example...
need. vacation.[By: Harm / 2005-12-01]
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Comments How improbable would it be for the LART shelter to be near Fenchurch station? -linuxmatt Hrm.. I wonder if we should post the conversation, Harm? -wolfman Yes, please post it. Sounds curious. - ThreeBucks Poor Fenchurch..... *Shakes head* -renaultguy great wolfman... post the conversation- make me look even more liek a speeeling retard :) - Harm Wait...wasn't the improbability drive in the HHGTTG books? Wasn't that what made the "Heart of Gold"(I think that was the name of the ship) so fast and what allowed them to meet the man who controls the universe? -vrek I'm waiting for a vector graphics program that works on Bistromathics--- oh wait, that'd be Corel Draw. -MeanDean vrek - you're right ...the infinite improbability drive is from THHGTTG...however...(geek mode on)...if you read the Star Trek TNG Tech Guide, it says that they labelled one of the buttons in engineering as "infinite improbability drive" (geek mode off) -Quchant
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19.
Request for Karma Please see my Karma request in Karma Korner in the break room. http://www.techcomedy.com/members/message_board/viewtopic.php?t=905&start=555
I think I have the link right...[By: Nazreel / 2005-12-01]
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Comments House-hunting Karma from Merrie New Englande coming yer way! - CTYankee
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20.
Ahem... I Told You So. (4/4)
"Well, what do I need?" he asks. Time for me to play along. "As I recall from last week, you said you had antivirus and antispyware software at home. I would suggest you load them onto your computer, update them, and then run those programs until no viruses can be found." He stammers for a bit. "Can you fix it here?" Ha ha. Translation: I lied. "Yes, we sure can. In order to stop this problem, I would suggest letting us load an antivirus and antispyware program, we'll run through the whole system and be 100% sure it's clean. If you'd like to boost your RAM while we're at it, that's an option as well." And then he goes back into his 'cheap bastard' mode, forgetting that's what got him into this. "Well, do I have to get the software? Could I just pay to have it cleaned up?" I shrug again. "Yes, that is an option that we could give you, but that would only stop the problem occurring right now. That'll cost you $80 and give you no assurance against future issues." (THINKING: it took you less than six days to bugger your system. Don't try to tell me you won't do it again) I walk over and put together a price list showing him the software, the PC cleaning, and an option to boost the RAM. The total comes to about $240, which is nearly double what it would have cost him had he done it last week while his system was new-in-box. I'm not going to point out this obvious fact to him, his wallet will do that. He shrugs "Well, how long will this take?" Honesty. "I can't even guess. With a virus removal, it could take four hours, it could take four days. We keep it in-shop until we're 100% sure it's clean." Sounds reasonable. "I can't do that, I'm leaving for Egypt tomorrow. What if we just upgrade the RAM?" Instant headdesk. "Sir, the RAM is now the LEAST of your worries. Your PC is running slow because it has viruses consuming its resources. If you add more RAM, your system will go faster for a short period, but eventually those resources will be clogged up too. The only way to fix this is to get the garbage out of your system." He nods. "Yeah, just do the RAM upgrade." I'd accept this if the guy had ever shows signs of having a clue. "Sir, please understand that this WILL NOT SOLVE YOUR PROBLEM. You need to remove those viruses and spyware before your system will work properly." Customer then stated he'd "make do", and was rung up for a stick of RAM. I have no confidence that his system ever worked properly again, and to this day he blames me for selling him a slow computer.[By: linkv / 2005-12-01]
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Comments When your time comes, Saint Peter will look at this event in your life and wave you on through the Pearly Gates... and then he'll ask you to clean up the viruses on his computer! PS: I like to use MSCONFIG and disable all of the programs from starting up, then show them how fast it could start up if it was all cleaned up. -CyBear They will also blame you when they get back for having the computer still running slowly. Cheap twats. - teivrann I make up small CD's (210MB variety) with several free AV, Firewall and spyware products on it that I give to customers that I feel are merely uninformed, not arrogant in their stupidity. With the type you just dealt with I have no pity. FFR, Recovery Disk, whatever. You know my rates, you pay to play! - ecoli CyBear, you're wrong about St. Peter - Heaven runs on Linux. -SalParadise For the final in my computer class, we're building computers in groups, then as individuals. Next week's set of steps ends with loading AVG onto them from disk - so, this weekend, I'm putting AVG on disk so Mom can get comfortable with it. Anyone with a lick of sense knows to put on antiviruses! - Parilla *Sighs*..Parilla - we are talking fishies here, wilfully ignorant fishies. They are several light years from "a lick of sense". - lineswine It wouldn't surprise me to hear that he returned to the store, asking you to get the pieces of the RAM stick out of the keyboard. "You said that the memory would speed up my computer, but it just made typing more difficult." - HidariMak
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