Tech Stories Archives - June 2010
When AC Adapters Go Bad
$CFO brings in her company-issued laptop that she keeps at home, and states, "It stopped. Make it go."
Biting my tongue to stop myself from asking her if she looked for things to make her go, I asked some preliminary questions that immediately brought the system board into question.
On a whim, I put a meter on the AC adapter. Instead of the 19v I was supposed to see, it's putting out 80v. Double-checked my readings several times.
So, basically, her AC adapter failed miserably, allowing 400% more voltage to hit the board than it was supposed to. The board is not only dead, it's probably a blackened shadow of its former self.
Fortunately, her hard drive still spins up when connected to my laptop, which means all of her data is recoverable.
Guess I'll be spending my afternoon scouting for a replacement laptop.
[By: RiffRaff / 2010-06-01]
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Don't write off the mainboard until you've checked it with another adapter. I'm sure you've already done that, but for any onlookers: If the HD spins up, there was still some voltage regulation capability left on the mainboard; it may have been that the busted adapter made 80V unloaded, but not enough to charge, maybe 2v or 3v, when the laptop was plugged into it. -chazz
I don't have another adapter of that type to check it with, but I will try to track one down. Based on what my meter says, and the fact that she says it just completely shut off and went black with no warning while she was typing, still makes me think the board is dead. But I'll see if I can find another adapter to test that theory. -RiffRaff
I'd try another adapter. There IS a failure mode where, if a switchmode supply isn't loaded, it'll show a VERY high voltage on a meter, but is extremely low under load. And if the drive spins up, most likely it's not totally fried. I'd more bet a bad DC input jack on the main board, or the pico fuse by the input jack blown. -ralphp1024
Two weeks ago, I had an adaptor hiss, release magic smoke, then partially turn to slag--- while I was holding it!!! I feel sorry for the poor girl who listened to me freak out over skype. -linkv
Long time ago, I had an Apple II compatible with a co-processor for running CP/M. The power supply did a similar thing but it fried components until the resistance of the dead circuits was enough to protect what was left. The only things salvaged were the printer, monitor & parallel expansion card. -AussieFoot
If you were using a digital multimeter, you can't be too sure of those readings, they are notorious for displaying phantom voltages, especially from power that isn't clean.
Also, as someone else said, under load you can't trust the voltage you see. A car battery charger will probably show you 20v or so, without a battery on it. -AlanSmithee
Add me to the crowd that doesn't trust the meter reading. Unloaded voltages don't mean too much. -Loren
My best call ever
I don't usually take too many calls at the new job, but we were short today, and naturally a 3-day weekend caused everyone to forget their passwords, but that's too be expected because lunch usually makes them forget their passwords.
Anyways, pick up the call, can tell it's a cell and the person is driving (horns blaring tend to give that away). While I'm trying to get their name, I hear "Oh, shit! A cop is pulling me over," and the call dropped.
Yes, I laughed like an evil maniac for a good 4 hours after that. Made doing all the month end reports just fly by. [By: torgo / 2010-06-01]
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But what sort of tech support is he going to get from a cop? 0.o -AussieFoot
Whatever form of support, here in California it's something like a $256 fine! -Captain Trips
Someone used their revenge button. lol. -KrazerKap
If they play blond = they may get away with the ticket. true story. the GF drove down to meet us at Sandbanks this weekend. in the hill just off the 416 = 401 off ramd got tagged nd pulled over doing 140 ( umm about 110 down south) in a 100 zone - played ( natural blonde) got off with a warning! if your female thye " umm i was going down hill? okay that was lame * UNSAID* CHECK IT OUT! i gots tits!* works. .. apparently. * i WISH i was there.. the ticket woulda been woth it* -Harm
Yup, better to pull over before the cops do it for you... -udoshan
Did she have to prove that she was a real blonde? -THETECHFROMHELL
"But, officer! Can't it wait? I'm trying to get online!!" j -MadJack
(Whoops, that should be </Famous last words>) -MadJack
The End for me Is Near!
My job is going to be made obsolete around July 1st.
Dialup is dying rapidly. My phone is nearly as silent as a well-staffed tomb on some days.
So, the end of my tech career may be at hand.
On the other hand, our ISP is going to be doing wireless service tech support.
They're still working the bugs on that network, and it's been that way since a year ago.
There is some promise that it might be up shortly, but I'm not holding my breath.
If it DOES goes online, I'll have the opportunity to do tech support for it, so I'd be doing a lateral transition within the same building.
Here's hoping it'll be up and running before July!
[By: vacuumtubes / 2010-06-01]
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Job karma on the way -PoglaTheGrate
*casts job karma* -rosemetal
Good luck indeed, dude!
*inserts job karma viruses into the water supply* Don't boil the drinking water! -virusjtg
Maybe it's time to update your nickname, too? How about "MOSFET"? -Captain Trips
Karma sent your way by photon LART-pedos. Fire, Mr. Worf! -KrazerKap
good luck dude!Mines up inless then 30 days unless some papwe work goes through! if not ah well. good bleeding luck man! heres a druken hopin! best kind! -Harm
(opens thermionic karma valve)-- -stiffarm
Job karma on the way at light speed. -THETECHFROMHELL
Karma clouds drifting your way from the pacific NW -Grembo
Karma muffins inbound. Apple pie crumble, banana nut/chocolate chip, brownies, and vanilla spice.... enjoy and good luck! -AdmiralLaurie
Karma rounds inbound!! -MadJack
Karma headed your way.
hands over karma bat to VT. -kennz
Sending all I can spare. -Stryker One
The Muppets take IBM
http://technologizer.com/2010/05/31/ibm-muppets/ Story about a series of short films / training vids / ads for IBM done by the muppets.[By: Necros / 2010-06-01]
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I said leave it alone!
I deliver remote tech support services for this company. This customer asked me if he needs to leave the computer alone. I told him yes. The following ticket notes resulted:
06/02/10 0514 Pushed URL [antivirus].com/download
06/02/10 0515 DLing [antivirus]
06/02/10 0526 Customer tried to print the [antivirus] EULA but the "printer is offline"
06/02/10 0526 Guess he didn't hear my answer when he asked if he needed to leave the computer alone
06/02/10 0529 Customer tried to exit the [antivirus] installer. I assumed he made a mistake and canceled that.
06/02/10 0531 Install done
06/02/10 0533 The customer is trying to play solitaire while I am working
06/02/10 0533 Remote control session disconnected. Reason: Consumer machine rebooted.
06/02/10 0533 Remote control session established.
06/02/10 0545 [antivirus] all OK except outdated databases
06/02/10 0545 Updating
06/02/10 0554 All OK now
06/02/10 0557 Customer is trying to play solitaire again.
06/02/10 0557 Ran process cleanup.
06/02/10 0557 Service is complete.
The customer tried several times to browse to Solitaire while I was working. Normally I respect a customer's right to control their own computer, but that's when they're doing something remotely necessary, like communicating with or disconnecting me. Not playing solitaire while I'm trying to work after I already told them how long it would take and to leave it the fuck alone. I didn't call, I didn't chat him, I just kept taking over the mouse because I was near end of service and end of shift and didn't want to deal with it. Screw 'em.[By: Jack / 2010-06-02]
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Do you not have a option to supress the host mouse and keyboard? -govtech
govtech - depends on the connection software. We use RDP or VNC, and neither has a lockout feature that we can use. (I wish they did.) -Captain Trips
You could have pulled up notepad and typed. FUCK OFF!!! -kennz
ultraVNC has a KM lockout
In my experience, if you lock out the KB and mouse, they will unplug the computer. -linuxmatt
I run a biweekly report which locks up the computer (you can't do anything else with it) for about an hour while it's working. Training other people in doing it has been... interesting. "No, you can't play solitaire while it's running. No, you can't surf the Internet either. No, you really can't do much of anything. What do I recommend? Bring a book..." -AnneBWalsh
Nah, we can't disable it. We used to be able to but a lot of the time they would hard shutdown and when it came back up the screen was still blanked and there was no way to undo it locally, I hear. I came in after that though. -Jack
To the tune of "Suck My Dick": Get. The. Bat. Get the mothufukkin' bat! Get. The Bat. Get the mothufukkin' bat! -vacuumtubes
Which one of our parties was this?
http://thereifixedit.com/2010/06/01/epic-kludge-photo-meanwhile-in-the-it-department/[By: frprinterwiz / 2010-06-02]
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I posted a link to this in a comment for an earlier story. -AussieFoot
UK Techs Check-In
UK techs, let us know you're ok... http://news.yahoo.com/s/ap/20100602/ap_on_re_eu/eu_britain_shooting[By: exzyle2k / 2010-06-02]
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I'm down at the other end of the country (bottom right-hand corner) and more likely to be savaged by the reeking French hordes than by anyone from oop north. I'm not aware of any UK TSC members hailing from that part of the country but there may well be some. -Gromit
Fortunately, that's one of the least populated areas of the country. It's clearly someone who just went nuts, and unluckily for some, had access to a firearm. -Chromatix
Well, I don't know if any of you went on a "holiday" or a business trip sent you up north... So better safe than sorry. -exzyle2k
Luckily not affecting anyone I'm aware of; somewhat of a shock when I turned the news on this evening though. -smellystudent
Due to my "news avoidance" policy, I hadn't heard about this... not aware of anybody we know of being involved, though. -Diptera
I thought you werent allowed to have guns in the UK -DarkRookie
Cumbria is about the middle (N-S) of the UK, Most of it is beautiful, quiet and peaceful. I associate gun crime with cities, traffic and dog s41t. Nobody wants that sort of stuff anywhere but this feels even worse. -Holdfast
I thought they weren't even allowed knives in the uk -drachen
Again, nowhere near where it happened, but my sympathies go out to all the families of those killed. -flapjackboy
All safe here in rural Buckinghamshire. This wasn't even an unlawful weapon - the guy had gun licences for 20 years. -SoldierJedi
I heard it was an issue with a will in the family (his twin brother was one of those killed) and several co-workers winding him up the night before. -Wraith556
And now.....the end is neeeaaarrr....
Well, kiddos, this is it. The final 7 shifts of my job. Last day is June 12th. We've been promised unemployment benefits, but that's about it. No severance pay, no bye-bye bonus.
Backstory: I work in a call center, teching smartphones and laptop cards. MaBell's biggest baby was our client. In March, they canceled the contract they had signed in January. No prob, says the call center, we'll get another client. And we did. Then, before the transition, THEY bailed. That was 3 weeks ago, I think. We'd been aware of possible layoffs since March, and now they're definite. Our department is the last to go. From nearly 400 people in the place, we're down to maybe 40.
We know damn well that our jobs have gone overseas. We've been treated like crap for at least the 2 1/2 years that I've been here. And yes, we still are taking calls for the old A$&$. Come June 12th, some of our custys may get an earful, if we deign to talk to them at all. Morale is in the khazi, and it's hitting home that we're gonna miss our comrades, facebook or no.
I'm gonna ride the dole, and concentrate on finishing school, so I'm not needing specific job juju, but if you could spare a thought for Convergys in Albuquerque, thanks. It's not as bad as it could be, since a lot of us are burnt out. :-) We'll make it somehow!
[By: EMTGeekGirl / 2010-06-02]
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Sounds like Convergys. -SpitefulTech
To bad your not in Tampa. They just hired 5 more people in the last 2 weeks. -DarkRookie
Don't worry, one door doesn't close without another one being slammed in your face. The answer then is to break in through the window -PoglaTheGrate
Good luck! -Grue
CVG ottawa is about to close as well - and yes the jobs when over seas to Manila IIRC. -Harm
Same thing with me, CSC went over seas. my manager gave me 2 choices, either schlep tapes or get fired. well I got bills to pay. -Biggels
The 'SEI' in Clovis lets word seep out every so often that they have a few slots to fill- -jerrybear
Clovis - I spent a month there one week... -PTSTech
Soon the 'Con won't have any centres left in North America.
I would not be surprised if they tell you June 12th, but cut it a couple of days short, to prevent employees from acting up on their 'last day...' -AlanSmithee
In which the police are nearly called
Today, I had to threaten our recently-ex-landlord with the police.
We were on perfectly friendly terms. He lives just down the road from my parents, I've known him for years. We've been renting rooms in his office building for a couple of years, but have outgrown them and needed to move on.
Our lease stipulated 6 months notice, but he was verbally happy with the 4 we gave as he wanted the space back himself.
We moved out over the weekend, but the internet connection in our new place was having issues so I left a server & router behind to deal with email etc.
I went round today to collect said server, and discovered the locks had been changed. "Interesting", thought I, and rang the bell instead. The receptionist looked worried, and scuttled off to fetch the landlord's minion who informed me that we wouldn't be allowed to collect the equipment until outstanding rent had been paid.
"What outstanding rent?"
"You apparently owe two more month's notice."
"OK. Either we have two more month's rent to pay, in which case we need keys to our office please, or we don't, in which case we don't owe you anything. Either way, you have no legal right to claim possession of equipment which you know belongs to us."
Minion (who is very nice and apologetic), explains that this is what she's been instructed to do by landlord, who is out at a meeting and unable to do this himself.
"OK, I clearly need to speak directly to him to sort this out. I'll sit out here in the car and wait for him to get back. You could also give him a call and ask him to call me asap, and explain that I'm waiting. I can probably wait about 30 minutes before I get bored, but if I do get bored my solicitor has advised me to call the police to help me reclaim my goods."
20 minutes later, the door opens. "Come in and get it."
[By: smellystudent / 2010-06-02]
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Humans suck. -RiffRaff
Personally-I'm surprised your property was still there- Keep your attorney on speed dial, this isn't over! -jerrybear
Some people's children need to be euthanised from birth. -AdmiralLaurie
So there are two floor supervisors at my work who make my pants too tight... Khadesia and Alannah. They both seem to fancy me, or at least call me "hon" and "darling" like a diner waitress despite being younger than me, and lean in my direction enough to keep my attention. So the issue: I had a person who had a weird billing issue for some services he didn't use and with his equipment he couldn't use. Khadesia looks at my accounting of the issue and says it sounds familiar, and looks up this article in our knowledge base, naming an issue which is fairly obscure but happens -- something about how when new equipment is added, certain now-inapplicable feature codes for the old equipment get retained erroneously. So she tells me that I can give the credit on the bill for the mistaken charges once I've talked to someone in network ops about resetting something backstage on this person's account.
I have to get approval to give this hundred dollars' of credit once I'd got the ops person to push the proper button (oh, for the days when I was still in tech and had access to that button!), and I want Khadesia to come back to sign off on it because she understands what's going on. She's elsewhere helping someone so along comes Alannah, and I fear this because I will have to explain the whole freaking issue and the resolution. Alannah sits down and I'm telling her about this complicated and obscure issue, and she's giving me this "your customer is shitting you for money and you're shitting me for wanting to give it to him" look. She asks where I got this crazy notion and I said it was from getting help from Khadesia. She said, "you mean Harry?" -- pointing to the guy who was walking past us. No, I mean Khadesia, "who is much cuter than Harry" I said. She didn't react. So after a few seconds more explanation to Alannah's disapproving look, I see Khadesia coming down the next aisle, so I wave and she comes over.
I point to the screen, Khadesia knows exactly what I'm doing and asks if I got that button pushed... I had. Alannah asks some generic question about what we're doing so she can understand, and Khadesia answers in a very businesslike smiling voice that Alannah should "read up on these things to be better informed." My jaw drops a little. Alannah gets this look on her face, propping up her own professional smile, and agrees that would be good... and leaves.
I've never had two drop-dead hawt women have a dispute over me before, and it's unfortunate this was all business-related and not over me personally, but it was quite the feeling.
[By: Mushroom / 2010-06-03]
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Dear Penthouse, I swear this is true... -Stryker One
My psychic powers tell me you're dreaming of a threesome. And possibly working overtime until you can stand up without embarrassment. -AussieFoot
.... " then a bottle of oil was produced, and i whiped out my digitial camera and tool.." -Harm
Harm has a digital tool?
Harm's a computer tech - he does it digitally! -ralphp1024
Yeah. His 1 goes in her 0. -burrkiss
...and then I woke up... -Captain Trips
Pics or it didn't happen. -edventure
It's such a beautiful thing
[By: Stryker One / 2010-06-03]
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Yeah, that's why I attached this same link to RiffRaff's "all is known" thread in the breakroom -- yesterday! -Captain Trips
Woman fired for being too sexy
Seriously, I'd give her a job if I could. :)
Sorry for link, guess I need to re-up my star.[By: BarmanVarn / 2010-06-03]
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Oh, I guess links work w/out stars. Oops. -BarmanVarn
..... Seriously? I mean, I could see it if her boobs were hanging out or she wore miniskirts or leggings-as-pants, but that doesn't seem to have been the case. So seriously?? (Also: turtlenecks are too sexy, too? Really?) -Seamyst
If she has the figure to pull off a pencil skirt, then she should be allowed to wear one. It's the ladies who don't have the build, and try to wear pencil skirts, tight leggings, crop tops etc that should be fired -PoglaTheGrate
There is such a thing as inappropriate dress for work, and it's always possible she's just angry at being fired and trying to get back at them... < /da > -AnneBWalsh
The banknuggets will drag the case out until they are either dead or broke. -vacuumtubes
I think the bank has gone for the worst cop-out reason they could find. The local online news had some photos of her, and I'll say she is certainly not unattractive ( http://www.villagevoice.com/slideshow/too-hot-for-citibank--30014985/1 ) but her work attire was certainly appropriate for a professional environment. -Wraith556
I dunno. Could be a case of a legitimately terminated employee looking for a way to cash in. In one office I worked in, one female employee was famous for her "business attire." Technically, she was wearing a suit, or skirt and blouse, but that didn't stop her from looking like she was on break from pole dancing (think Nicole Kidman's "suits" in "To Die For," only tighter and not so pastel). Reprimands for dress code vios were common (very conservative insurance company, ya know, sort of like banks), so no one could figure out why she DIDN'T get fired. -Trillian
About 1/3 of the training class I was in would be shitcanned if truly sexy attire was not allowed. -Mushroom
I'd like to see the lady's performance reviews. If they are all stellar up until 'oop, you're fired', then bend over, Citi, you're about to take it in the shorts from a beautiful woman. -NightSteel
From that second link, if that's her business attire, I don't have a problem with most of it. One dress was borderline, and one was clearly for the photo shoot (the one with the plunging neckline). Otherwise, she's a damned fine looking woman, and if she's telling the truth, Citi is probably going to get hooped big time. -SwedishChef
Im thinking this is a case of catty women pissed that someone looks hot so they complain till she got canned. -Crai
looks like that would be bound to make chitty bank some coin, they wouldn't dump her unless she was honest or something. bet somewhere in this story there's a male bank mangler who perceived her as a threat. -stiffarm
She could wear a paper bag and be "too hot". A case of drooling men and angry women? More than likely. -ProfessorFrink
"When Lorenzana was hired she signed a contract which prevents her from directly suing Citibank." - Here in Scandinavia the law stipulates that you cannot waive your legal or any other rights by signing any contract, license etc. -Dr Jerkyl
I'm sure Bill Clinton could find a "position" for her. In Monica's case, it was "on your knees". -Park7
<sings> I'm to sexy for my job, to sexy for my job, to sexy for my job yeah!</sings> -0gr3
Sorry but if the MEN in the company couldn't do their job because they had a good-looking co-worker, maybe THEY should be fired... -udoshan
Oooo a quarter
Read this: http://news.yahoo.com/s/nm/20100530/pl_nm/us_usa_outsourcing
Good or bad news?[By: DarkRookie / 2010-06-04]
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Coming from that fucking little weasel, no good can come from it. -vacuumtubes
even with that tax, it will still be cheaper to have overseas agents take the call than to pay US-based agents. -Bynar
From a comment under the story "I would like to speak with someone who speaks fluid English." -torgo
I'm all for disclosure. I don't think the tax is a good idea though. -NightSteel
You know that they will lie to you and tell you that you are being transferred to Tennessee then you will actually end up to someone named BOB with an Indian accent. -THETECHFROMHELL
It may be just a quarter per call, but if you're transferring 100,000 calls a day it adds up. I see a few problems with this - some companies play follow the sun, so if you call them on off hours for US timezones, you route overseas, seems like a perfectly reasonable thing to do since the graveyard shift sucks. Another sticking point is the time it will take on a call to play the message - "your call is being routed to *wherever*. Unfortunately, this bill is unlikely to keep/bring jobs back to the US and the companies will only pass on costs to their customers. -boxcar
'Fraid so. The real tax tactics that'll make megaconglomcorps think twice about offshoring jobs (of any industry) won't ever happen, b/c it's not in the pol's best interest to vote for them. Fiorina's running for Senate on a jobs platform, and one'll get you 10 Boxer won't even call her out on it. -MadJack
He must have a buddy selling VOIP equipment. By the description, internal VOIP connections wouldn't be taxed. -SaladOfDoom
Any tax that would make outsourcing unprofitable would also quite likely make corporations move. They don't have to have a US headquarters in order to serve US citizens... and if the tax regime gets too oppressive, you may be buying your next computer from Compaq (Taiwan) LLC... people don't understand the "multinational" nature of multinational corporations. -chazz
The Great Universal Truth...
While reading a book, I am reminded of what I think to be the greatest universal truth ever known:
Suddenly he heard the sound of someone gagging. Grabbing Spock's arm with one hand, he pulled his phaser out with the other. He didn't think about it, he just moved instinctively.
In the next second, however, he traced the gagging sound to it's source. Off on their left flank, Diaz was staggering in the snow, his hands clutching his neck as if he were trying to strangle himself.
"What in the name of sanity is going on here?" crid Treadway.
Kirk already had an inkling. Whirling, he started to close the dozen or so paces between him and the bewildered diplomats, but Spock beat him to the punch. Taking advantage of his superior reflexes, the Vulcan launched himself through the air and took both Treadways down at once.
By then Diaz had sunk to his knees, and the snow in front of him was flecked with bright, hot drops of blood. As his hands lost their strength, they fell to his sides, revealing the hilt of the knife that had lodged in the vicinity of his Adam's apple. Then he fell forward and was still.
The truth? Red shirts ALWAYS die first! [By: KrazerKap / 2010-06-04]
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green badge ( in a Red badge environment) = Red Shirt -Harm
One of my favourite pieces of apparel http://www.thinkgeek.com/tshirts-apparel/unisex/popculture/9722/ (one day I'll even buy one) -AussieFoot
I'm back ...
I know that I don't post much, but I'm back. Taking some time off from delivering camping trailers to dealers. I put 18,000 miles on my truck in the last 3.5 weeks and I'm ready for a break. Now to check the last three weeks of posting to see what I missed ... ...[By: srteach / 2010-06-06]
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18000 miles in 3.5 weeks? that is almost 3 years of driving for me -gashach
Assuming 10L/100Km that would have cost about $2000 in fuel here. -AussieFoot
Aussie, you're close, though it is gallons here. I got anywhere from 7 to 22 MPG (depending on if/what I was pulling at the time). 8 deliveries from Elkhart Indiana to different locations on the east and west coast and to the Canadian border. Luckily I was paid enough to cover expenses with profit. -srteach
Lotta driving, but as long as its profitable - good on ya! -Harm
I get a call at home one night, and It's not a number I recognize, but I pick it up if only to tell them to stop calling. First strike, I get put on hold. But I want my name off the list, so I wait. I hear a lot of static and whirring noises, than I hear a voice which sounds like a Cell phone in a tunnel during a solar flare. It's a thick indian accent, and he launches into his speil, saying "I am from US pharmacy, and we would like to let you know that your free zanex is ready-" I ask "Who are you trying to call?", being that I live with a few other people. I get "I am from US pharmacy-" "No, who are you trying to CONTACT" "You. This is a business call specifically for you." "Well,can you give me a name?" "You." I figured if it was at all legitimate, he'd know my name.[By: PeterGibons / 2010-06-06]
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You. Yousa Fucquenughet. It's Mr. Barky Von Fucquenughet's brother. -vacuumtubes
But it's "U.S. Pharmacy" - the only pharmacy in America can't be wrong! -Divinar
But isn't telemarketing just automatically a fail? -AnneBWalsh
Free Xanax? nope. Class 3 pharmaceutical. If it's free it's illegal. Strike 5? (How many times does he keep swinging after he's out?) -Captain Trips
Well, which corner do I pick it up at? Should I be armed? -objekt404
No, he was after Hugh, Geordi's pet Borg. -flapjackboy
Last name? "You". First name? "Screw". -udoshan
No, you're "you", I'm "me". Are you trying to steal my identity? I need your address to send the police . . . hello . . . hello? They've hung up, I wonder why? -AussieFoot
you? please hold, i'll go get him (sets phone on floor, resumes life) -stiffarm
Uwe Boll? -PoglaTheGrate
Shoulda been Burrkiss
Due to the economic situation, my company has reduced employee's hours - in my case, rather drastically.
So I often don't find out about a problem until the next time I come in to work.
The first thing I'm told when I arrive today is that two people's phones aren't working, and if I could look at it, or if it's something wrong with the central box, which requires a service call.
I'm a little worried, as they're at adjacent desks, and this could be a wiring problem...
Alas, I forgot who I work with.
First desk, phone is dead. I check the cable at the back of the phone, seems good, but I unplug/replug anyway. Check cable at wall, unplug/replug, seems tight - and the phone works. *Roll eyes*
Next desk, the first thing I see is the computer sideways(?) and at an angle. I ask why, turns out they had a problem with the network, so someone was mucking about with the cables on Friday... The same day their phone stopped working. *Oh, really?*
I start to get under the desk, when I see half a shoe inner liner down there. I grab the girl's umbrella, and saying only "GROSS!" I flick it out from under the desk, into the middle of the room. (She turned more than a bit red, but I didn't push it.)
There are three sockets on the wall plate. Two are orange, labeled "A" and "B", and one is white labeled "V".
By now, you've guessed it - The phone cord was plugged into network "A", the supposedly "broken" cable was forced into the voice socket, and the only working network cable was in "B" - where it belonged.
"Wrong hole! Wrong hole!"[By: Divinar / 2010-06-07]
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Its never a wrong hole as long as it fits. -burrkiss
Amen brother! -unrenowned
@burrkiss - What about various emergency room procedures sawing off miscellaneous "holes" that fitted? -AussieFoot
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