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Tech Stories Archives - October 2012
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1.
Continued fun
So as it continues, I am still on the rope to fix an exhibit that our department does not own. The two PC's that run the display are fixed, after numerous hours wasted. Then come to find out, the touch screen monitor does not work on one of them. I can't just look the thing up, because I can't get to an express service code. It isn't made by Dell, its 3M. I've never messed with them or ever tried to get service from them. All I have to work with is a copy of the waybill. I am getting so sick of this, fix your own crap. This whole thing is like you parked in Wal-Mart, your car broke down, and you expect Wal-Mart to fix it.... Load of crap.. If it were actually easy and standard to fix all of this stuff so far I wouldn't complain but this whole deal has been like one cursed thing after another, it is like fate is telling me YOU WILL NOT FIX THIS! Dropped calls, failed transfers, bounced emails, and dropped from chat queues. Every time, its like it could be perfect till the time comes to really get started to replace this thing. Then BAM! I'm back to square one as the connection drops.[By: MaskedMarauder / 2012-10-01]
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And you can't hand the ball off with a "This here doohickey is busted, ya'll kin order a new one and when ya git it ah'll be in ta install it fer ya. Have a nahse day." ? -GargoyleTS
That's the joy of charging for my time - I can reach the limit of my patience, say "Fuck it!" and declare BER (Beyond Economic Repair). If they still persist in having their crap fixed it pays me LARGE to put up with the aggravation. - Gromit
If only I could charge them for this... Working the education sector is nothing like retail. -MaskedMarauder
@MM: declare your time fixing it as charity donation and write it off your taxes. How do you think these politicians get rich? They write off EVERYTHING! -unrenowned
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3.
In case you feel your IQ is too high.
(NT/OT)
Listening to this http://www.kisw.com/Idiot-Twins/14345609 should help you loose a few IQ points
Let us all know how long you could listen before you were forced to turn it off / shoot yourself. [By: Stryker One
/ 2012-10-03 ]
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35 seconds. I'm going to send you a link in your whitewall. I dare you to watch it. Dont ever waste my time like that again. It would have been ok if it was a video and I saw BOOBIES. -burrkiss
With a warning like that, I'm not even going there. Does zero seconds mean I win? -Captain Trips
What The Hell was that??? 20sec -srteach
Damn Stryker, to get that kind of response from Burkiss? Hat's off to ya! -Magenta
Riff & I made it 53 seconds and now we're going to vote for Romney./end obligatory, post-debate joke -Magenta
All hail the champion, I went the full six minutes. -Icelator
I lasted 6 minutes but my typing speed went down literally while listening to it :( -pencil
Now, now, Burrkiss. You need to share with the whole class http://www.efukt.com/21005_How_Is_This_Even_Possible?.html . -Stryker One
Stryker: Can we get a NSFW on links plz. -DarkRookie
I listened....wait, what were we talking about? I like the color blue. -Griffin2020
Must stop....click thingy on...wheely thingy..... -harryscuz
OMG, THAT IS GREAT. Posted to Facebook. The sun is SO hot! -FuzzyElf
11 seconds -THETECHFROMHELL
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4.
And the mac goes boom
I've never seen a mac do what Gremlyn's just did. It progressively locked the keyboard, both internal and external, all the keys on any keyboard, exactly the same lock pattern, after installing both bit defender virus scanner and default loops in garage band. Even setup assistant can't run properly with Voiceover. So, it has to go into apple for repairs. Now, to mine. To be brief, I would post this on the message board but for some reason can't log in with firefox. It keeps asking me to input my username and pw. So, I dropped mine on the floor the other day. Normally not a problem, but this time the screen went completely dark, or as dark as far as I can tell, and when I try to adjust the brightness, both Gremlyn and I can hear a very, very faint hiss from the bottom right corner of the screen, but we don't smell anything odd, and the mac never shut down or anything. However, sometimes if I wiggle the lid of the laptop, I can see brief dim flashes of light. I'm using a white 2009 macbook, and he's using a 2011 macbook air, 13 inch. So, heaven only knows what happened.[By: AdmiralWbury / 2012-10-05]
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I assume this is Admiral Laurie? Admiral, that faint hiss in the corner of the screen is the power inverter that converts the 7 volts or so that floats around inside the Mac into the thousand-plus volts that lights the fluorescent tube behind the screen... and the hundred or so that keeps it lit. If I had to guess, I'd say you broke the tube or knocked one of the wires loose, and the flash you see is the tube trying to re-light itself and failing either because the wire or the tube itself is broken. And the hiss is a tiny little arc because of the wire or tube problem. Most likely it's just a wire knocked loose, given the symptoms you're reporting, but it could also be a cracked circuit board, which would act the same. -chazz
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5.
Lock your system.
We have, prolly like most of you, have to lock, log off, or shut down our systems when we are away from them.
I relativity famous around here for messing with systems left unlocked. The usual flipping the screen, hiding the icons,auto hiding the start bar, things like that. Systems left unlock are usual pointed out to me to mess with.
Today was prolly the best one I have every done thought. A newbie has a habit of leaving his system unlocked. I have caught him two or three times already for it and fears me doing it. Tonight I am working OT and he has left for the day. So I cam up with this combo.
- Hid his icons
- Auto Hide the start bar
- Change the theme to high contrast mode
- Put a upside down picture for the background
- Flipped the left and right mouse button
- Decreased the mouse sensitivity to an absurdly slow amount
- Reduced the scroll wheel speed
- Enabled mouse trails
- Change the mouse icons
- Flipped the display upside down. Which with the upside down background, is funnier than hell
All in about 5 minutes.
On top of that, I taped a piece of paper to the monitor with the words: "Repeat after me: 'I will lock my system when away from my desk.'" I was nice enough to leave a list of what I did on the back in my bad handwriting. I did that since I come in at 9 and him at 7 and wanted to CYA
Hopefully he learns this time [By: DarkRookie
/ 2012-10-08 ]
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Here, the person usually gets the Hasselhoff treatment. There's one particular image of him nude except for strategically placed shar pei puppies that's popular. -frito123
I am SO going to borrow this. Thank you! -unrenowned
Nice. Unfortunately, if you did that here at my place of work, you'd be hauled down to HR and terminated for that. And yes, there have been incidents where techs were terminated for trying to teach the (l)users a lesson on proper computing security. Me? I'd just turn off their monitors.
-VoiceOfSanity
I like to add change the background to a picture of their background with the icons before removing their icons. -AniMaL
Coward. You should have changed his password to "I will lock my system or be gangraped by 123 penguins!" ... -Necros
And that's why we force a 10 minute inactivity system lock as a group policy. -McSmiley
We tend to give a warning then we send out an e-mail to our group saying "$50 to the first person to come to my desk and remind me to lock my computer" or something close to it. -Phylok
Unfortunately most places frown upon that kind of thing. Back in college though, we once take a screenshot of a classmates desktop, hid the icons in a separate folder, and then change the password for her login and locked it up for her. Poor girl FREAKED OUT. Funny as hell though! -KrazerKap
When I was a tech another tech did the flip the screen thing to me, so hence going forward always lock before leaving even for a few seconds. -THETECHFROMHELL
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6.
Happy Turkey Day
to all my fellow Canadian TSCers. Hope you got to sit on your butt at home pigging out on good eats while you got paid!! Just wanted to pop in to say how grateful I was for this site helping me keep my sanity![By: frprinterwiz / 2012-10-08]
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Plenty welcome! Happy to entertain! -KrazerKap
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7.
Mr. 33 Years Old
So I think I found the infamous "Mr. 33 years old" of my support chain. She has recently become in charge of our tier 3 and up trouble ticketing system. She didn't know how to properly use the system in the first place, and now she assigns them to whomever, and closes them seemingly at random (even if no one has even been assigned/acknowledged them yet). Quite often, like today, she decided that because their support desk did not submit the paperwork that I kindly prepared for her for the users email account, she would close the ticket that was already 24 days old with the comment “over 4 (four) days old” and not so much mention it to me even though not a hour before she called me about the ticket and didn’t mention it then either. She has done this numerous times. I have been nice and not dropped the name bombs, but I think it’s about Mr. Nice Guy disposes of the weak links that are holding my progress back.[By: ravensentinel / 2012-10-09]
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#1 and 2 torpedo tubes loaded. Fire away. -AmazingKreskin
Longevity and advancement does not always equal skill. -Starfury
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9.
Turn about with a smile
So after the run around trying to find out who I should call, get an RMA from on the touch screen that was not ours to begin with. I finally wait a few days for a response back as I email all parties involved telling them, the monitor needs to be shipped states away for repair, will require shipping costs and packing to be covered. A few days pass with no response. So I finally just remove the monitor from the display case and decide I shall drop it in the office of the related person. :D Now for the moment when turn about kicked in. The person who had been trying to get me to do all the work, for not our stuff, has to pay for the shipping and packing. Huzzah! How does it feel now? That is right, not ours and you just keep smiling that iron clad smile like I have for now 14 freaking man hours. Hours I can't bill, or trade out. BAM!
GG karma GG. [By: MaskedMarauder / 2012-10-12]
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10.
Big Badaboom (nt/ot)
Or, why dogs are better than cats.
http://what-if.xkcd.com/15/[By: Stryker One
/ 2012-10-15 ]
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11.
Ticket: Cannot use wifi on ex, networks
Ticket closed. Notes: 'Cannot reproduce issue on internal network.'[By: metaball / 2012-10-16]
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Yeah, we've had "techs" like that. One time we had someone call in with a virus (it had taken over notepad, apparently wanting HyperCom instead, was obviously trying to establish a connection) and he diagnosed it as an outlook problem, told her to call in on monday, and closed the ticket.
(Took me 2 days to clean the pron the user's son put on it.) -Captain Trips
That describes a few of our tier 2 admins. -Starfury
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12.
Unwanted Extended Vacation...
So for those who have may have noticed my absence, I have thankfully returned. It's just unfortunate I can't say the same about being back at work. Since late 2010, I have been in and out of jobs (most of them contracts) for either lack of work volume, training issues, and one of them I didn't get any reason at all when I asked why I was being canned. Since then, I have been on kind of a down period for jobs. For the last few months, I have been fighting to at least get a customer service job aboard Nationwide, but so far they seem to want to pass me over time and again despite my excellent resume. This "unwanted vacation" has gotten me somewhat down as of late. Trust me, I would love to be back to work. I would love to make money to pay the bills, earn a living, and hopefully even get around to FINALLY saving up so that I can propose to my girlfriend of over a year. This site has given me some good laughs during my down time, but now I just need some cheering up. I've been on an applying spree the last few days, and I am hoping that something good comes out of it. Any karma would be appreciated. In any case, it's good to be back on TSC. [By: KrazerKap / 2012-10-17]
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cheer you up? okay.. BOOBIES! now you feel better having thought of them. you do, how can ya not? Tata's, sweater meats, breasteseseses.. and loading a few C-130s with all Karma i can spare.. i may be in the same boat soon. the Karma seems a bit stale, but potency seems about right. just mark the drop zone -Harm
Karma Strike in bound in 3-2-1. -deedadee
Karma Kittens now inbound. -AmazingKreskin
One Keg-O-Karma Tata edition on its way! -ecoli
Sending all I can spare. -Stryker One
Good luck to ya! -Grue
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13.
Mother's Stupidity=Son's Xbox Romance
"I don't let him have a Facebook account because I don't want him meeting people online," ...Anyone have a retort to this? I am at a complete loss for words. http://gma.yahoo.com/four-teens-missing-xbox-romance-233811767--abc-news-topstories.html[By: KrazerKap / 2012-10-17]
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"We'll protect them as much as we can from any consequences,". That is why they continue to run away from home. -srteach
Ladies and gentlemen, your future leaders. -AmazingKreskin
People online can be totally fine. Just look at me.........oh nevermind -burrkiss
No officer, I didnt just purchase that old ice cream truck a day before the kids went missing. I want my lawyer. -burrkiss
Somehow I find myself with a lot of sympathy for the runaways given what we see of the parents. -Loren
The mother of my daughter's friend told her that she couldn't go to the haunted house with us because there might be "Frightening things" in there (Her dad was fine with it). Nor is she allowed to stay over at slumber parties. The poor kid is a freshman in high school... -Grayhawk
Sounds to me like some parents have been watching a little too much Law & Order, NCIS, and/or CSI. -Captain Trips
This is people in small-town Iowa making their own entertainment. And I don't just mean the kids. -concept14
Wow. Which are stupider, kids or parents? -FuzzyElf
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14.
I have to say it's a good day
I just discovered I no longer have access to enter, edit, or close out any more tickets under my current job. Apparently, since today and tomorrow are my last two days working under my current job (I was able to request Friday off due to use-or-lose comp-time that they said wouldn't carry over to the new job), the powers that be who grant access to our ticket routing system decided this morning to remove said access. My (soon-to-be former) boss told me that it's pointless to go through all the hoops to get access for what amounts to a day and a half.
So now, I just have to spend the next day and a half doing the necessary training for the new job... all three pages of it.[By: skippytpodar
/ 2012-10-17 ]
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Life sure is tough sometimes, Skippy - innit? ;-) -Gromit
aww darn! why, Why, WHY did they take the ticket system away! Oh NOes!... still have view access right? entertaining reading at times. -Harm
This is a perfect example of Karma. You had to put up with a ton of BS and now you get to skate until Thursday...then a 3 day weekend. -Starfury
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15.
Couldn't have planned it better...
I noticed coming in today that for the 3rd day in a row, Little Miss Cleanliness was out "sick". Her being "sick" for several days usually has been due to either her protesting against something, or because there was some drama going on and she needed to go hide for a few days.
As you can guess, $boss has been rather unhappy about this. Under the rules, he's well within his rights to ask her to produce a doctor's note to not only justify why she's been out sick, but also to make sure she's well enough to come back to work if it was in fact something legit (not likely in her case). This go 'round, the rumor mill has been churning that she is upset I got the job and am starting it next week, so this "illness" was her way of protesting being essentially left on her own at the Helldesk, in a vain attempt to try to keep me on there. That would be impossible, since not only do I work different hours entirely, but now I work for the regional office instead of the local facility, meaning as of the end of the day today, I'll no longer be working for $boss.
The best part though, was this morning... I was manning the phones as usual, when a call came in from none other than Little Miss Cleanliness herself. She didn't even sound slightly sick. The tone of her voice was more like she just didn't feel like coming into work, and she was a little annoyed that the one person she didn't want to talk to picked up the phone. She asked that I e-mail $boss for her to tell her she's taking a sick day. Before I could utter a word, and tell her she really needs to do that herself, she just hung up. And as if $deity himself had a hand in it, not two seconds after the line went dead, $boss called on the other line, so I picked it up. He asked if Little Miss Cleanliness had come in at all in the morning. I told him that Little Miss Cleanliness had just called a few seconds before, and asked that I e-mail him for her to let him know of her taking a sick day, but hung up before I could transfer her to him. He muttered that she knew the rules of taking a sick day probably better than anyone, considering how many she's taken, and should have e-mailed or called him directly. He also implied that by her calling me instead, she was trying to be shady about it, and also implied that he'd mark her down as AWOL instead of sick because it's not like she doesn't know the rules, which doesn't bode well for her at all, considering we all have our evaluations coming up for the last fiscal year, which ended on 9/30.[By: skippytpodar
/ 2012-10-18 ]
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Do you have any way of finding out the (sounds likely) repercussions after you take the new job? :)
-BayouTech
Call me bitter, call me sociopathic, call me a fan of schadenfreude, but I *do* love to see people hoisted on their own petard like this. THe more deserving, the more satisfying it is. -Lusus
I have no doubt she will make an attempt to justify her absences and imply that unless he just lets her get away with it, he'll face an EEO complaint and just roll over. That's not $boss's style though especially since he is very big on documentation, and he won't even attempt to accuse anyone of anything unless all his T's are crossed and I's are dotted, and I think it will be harder for me *not* to find out, since my new desk is next door and several of my coworkers despise her just as much as I do. -skippytpodar
It's like when Miss Cerberus threatened to fire me because I took a week's leave (authorized by my bosses and HR) without HER permission. I asked HR how much time she had off officially and compared this against records kept by myself and the reception staff book. By the time her annual leave, sick leave, hangover leave, "that-time-of-the-month" leave, "don't feel like coming to work today" leave (mostly on Mondays, Fridays, and days before and/or after long-weekends), weekend pickup was disappointing leave, etc, she had over 4 months off 7 months into the year. The look on her face when this was revealed was priceless. But she was protected by her position as the GM's PA. -Wraith556
If I was a GM, and had a personal assistant.. the knowledge that I was only getting at best 40% of their attention would really light a fire. -MaskedMarauder
Where does a secretary have the power to authorize pto, or tha power to fire people? Her boss should grow a set and fire HER lazy ass! -Captain Trips
Does EEO count when you just plain out won't follow company rules? When I was in the hospital for a week, I was not allowed in the building without a note from my doctor saying that I could work. The doc did not give me a note, so I had to wait until they faxed one to HR. (Trust me, they called me back the millisecond that note hit the machine to get back to work.) That's just procedure. HR told me that when I called them to say I was in the hospital and was not sure when I was going to be allowed out. In our place, more than 2 consecutive call out days, you need a doctor's note. We also get written up if we hit more than a certain number of call out days in a rolling six month period. -TechieSidhe
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16.
Racist Mouse Guy
So the guy with the racist mouse http://www.techcomedy.com/single/single.php?content_number=87594 attacks again. This time with "the paper is too thin in the copier." Though he couldn't produce any valid reason why, I did point him to the autorized paper types catalog for the copier and he decided that was too much work. I think this guy will be producing several more stories/EUPOTD's in the future.[By: ravensentinel / 2012-10-24]
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Was he using onion skin paper? -MaskedMarauder
Just give the guy a bottle of bleach. -unrenowned
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17.
Funny Tech Call
I was reading Failbook & saw this Win that was funny and thought you guys might appreciate it (in fact, I could see one of you being the tech in the call) http://cheezburger.com/6688968704[By: SillyGirl / 2012-10-25]
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Strange, last night I had a dream I was in the Hawkeye movie that was coming up. And I thought, I hope the real movie will be as epic as my dream. -MaskedMarauder
I guess I'm showing my age, when I hear "Hawkeye", I think M.A.S.H., not Avengers. -Stryker One
first M.A.S.H - then Avengers ( Hawk is more avengers for me. Although i tend to thing Green Arrow over Hawk when archery is involved.. -Harm
wow….
rosesandgifts.com
-randg
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18.
Where is the justice?
The group I support has purchased a $3000 plotter....Has requested FOUR copies of Photoshop...and has failed to repair the hand dryer in the mens bathroom for 5 months now...I dont want to live on this planet anymore....[By: Captn92 / 2012-10-26]
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You realize that a hot-air dryer isn't, in total, as sanitary as a paper towel is, right? At least, I've never figured out how to grab the door handle with the hand dryer instead of a paper towel. And when you see wet drops on the inside handle ... Eeewwww!!!!!! -ralphp1024
Where is the justice? Over there, in the box. But there isn't room in the box, the ambiguity, has put on weight. </Python> -chazz
a few of the local restaurants here have installed super hi-powered air-dryers. They get your hands dry! And they have installed surgical theater handles on the doors to open them using your forearms. -GargoyleTS
...And why do restaurants run by ordinary people 'get' the need for such things but our businesses ran by the 'intellectual elite' do not? Wait a minute. Strike that. Reverse it. -digitalguy1127
The thing that annoys me is the incessant use of hand sanitizer and Clorox wipes at work. OK, I get that we have shared desks. Yes, I wash my hands every time I go to the restroom. Key point, though (and this is also directed at schools): Your body doesn't need surgical sterility to avoid infection (unless you're undergoing surgery, of course) - it needs <gasp> ***germs***. Why do they think kids in my era (I grew up in the 70's and 80's) and earlier didn't get sick as much as they do today? I'll tell you - it's because we played in dirt, touched each other (not *that* way!), shared toys, etc. Thus our body got a continuous dose of the germs and was able to build up it's immunity - and keep us from getting sick! Getting a flu shot is one thing, but the only time I use a wipe at work is if there's something sticky or nasty on the desk. I never use sanitizer, but I do wash my hands when needed. </rant off> I agree though, you gotta have either a dryer or paper towels, cause letting 'em drip dry is annoying. -missourimule
And wiping off your hands on toilet paper doesn't work real well either. -concept14
This is one reason I always carry a bandanna, as well as a hanky. -Omega
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19.
Good Luck With Weather
Best of luck to all TSCers in the Northeast United States with the effects of Hurricane Sandy- batten down the hatches, and here's hoping that your UPSs and emergency generators don't have to get too much of a workout from power outages in the storm! While it's easy to describe how much of an effect the storm is having on the coastal areas of New Jersey, New York,, etc., or blizzard warnings with a couple of feet of snow in the mountains of West Virginia, think about this... "Gale Warning, sustained winds of 31 knots, gusts to 39 knots. Wave heights of 14 to 21 feet" is the forecast for Lake Superior near Marquette, Michigan! And for techs working the phones elsewhere, here's hoping that your calls do not involve anyone complaining about their internet connection, but they can't help troubleshoot anything on the computer because they can't see while the power is out...[By: Voz
/ 2012-10-29 ]
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Yawn. Category 1. Who cares. -DarkRookie
The birds have all roosted in the woods behind my place. They must think it's safe so I'm not too concerned. They say in the 90's when that major storm hit Eastern Canada the birds all disappeared 24 hours before the storm. -frprinterwiz
My GF/ wifes a newfoundlander - she's watching the storm surge and winds with a " meh" look.. and occationally pointing out " Thats IT?!" and " We call that weather.. nothing to get excited about" -Harm
Watching from the safe side of the Pond, things look a tad iffy for you lot on the Eastern seaboard. Keep your wellies on and your arses tight, people - I hope you all stay safe. -Gromit
DarkRookie, keep in mind that a low-powered Hurricane can do a LOT of damage if it runs slowly, which is what Sandy has been doing. -udoshan
This storm has lower winds, yes, but it's just plain big. So, if the power goes out, it may be days before a repair crew can get to start replacing lines, because you just can't do much work in a bucket truck in 70+ mph winds. And the storm surge near New York City was already as high as it was for Irene last year, with 12 hours and a high tide to go before landfall. NYC might lose the subways and such to this one. I'm paying attention to this because my sister lives upstate, (she's up near our TSCers in the Albany area), and while they're a long way away from the coast, the winds and rain are forecast to be quite interesting. -Voz
It is/was a huge storm, but watching the coverage last night, I was struck by how meh most of the winds were. We get those kinds of winds with thunderstorms on a regular basis. Of course, most of the buildings here in the North Texas area are built for it, and the Eastern Seaboard is not. -Griffin2020
@udoshan: meh. Still category 1. I have seen thunderstorms around here do more damage in an afternoon then a Cat 1 hurricane in 2 days. -DarkRookie
Meh, southern quebec east of Montreal... waiting for the storm to hit thursday or friday if the predictions are right. So far, the wind has blown the last of the leaves out of the trees, and far off into the fields, so no more raking this year. Maybe I'll have time to re-attach some loose tin on a shed before the storm hits... If I could convince the wife to park in the garage instead of under the trees, I wouldn't have anything to worry about. -garwain
Anybody else wondering if FEMA will send in moldy trailers? -Stryker One
DR- mesoconvective systems must pick up a heck of a punch after they cross the border going north if they can kill 38 people, drop power to 7.4 million people, shut down all public transit to New York City for what may be a week, drop two feet of snow in a blizzard over West Virginia, etc. -Voz
What is this outside of which you speak ? Sounds like a bad round of Fallout! -Necros
And for all you storm victims who are having power failures, the white house has made a statement that everybody should go to www.ready.gov for updates -Spyder19
given the predicted stats? Average winter storm in northern MN. NBD. -HappyCrappy
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20.
Paranoid Android
Client Boss forwards me an e-mail chain wanting to know how $ex-employee managed to forward him a company e-mail. Franticly needed to know if $ex-employee still had access to company servers, or did he download e-mail before leaving, etc.
Erm, no Mr Boss. Had you read the e-mail chain properly, you would have seen that the e-mail was forwarded to him by your very own office manager.[By: ElPolloDiablo / 2012-10-30]
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Life. Don't talk to me about life. (And me, with this terrible pain in all the diodes down my left side...) -Captain Trips
Why should I want to make anything up? Life's bad enough as it is without wanting to invent anymore of it. -Griffin2020
Read the email chain? If he's anything like my coworkers, that's entirely out of his skill set. They have enough trouble with the "from" and "to" fields. -thx1138
I only read that as "sex-employee." :) -FuzzyElf
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