Within 30 days of delivery of a shipment, you may obtain a Return Merchandise Authorization (RMA) and return any unopened items you purchased directly from TechSupportStore.com, for a full refund of the purchase price of the items. We'll also refund the shipping cost if the return is a result of our error.

We cannot accept returns of opened items or items returned more than 30 days after delivery.

For warranty exchange due to manufactures defective goods: Tech Support Store will examine on a case by case basis for warranty claims due to manufactures defective goods. All items featured at TechSupportStore.com, have a 30 manufactures warranty for quality products. Should any item fail due to a manufactures defect with-in the warranty period, you must first obtain a RMA and then ship the defective merchandise to Tech Support Store for inspection. After inspection, a exact replacement part will be shipped at no cost if the examination shows the defect was due to manufactures defect.

Note: For all electrical goods warranty returns, the item must not show signs of handling or installation error.

To obtain a RMA: Email us at info@techsupportstore.com, Be sure to have the exact item number of the defective merchandise, the purchase date, and the reasons the item is defective. A representative will issue a RMA number for the return merchandise. The merchandise must be shipped back with the RMA included in the package along with the reason the merchandise is being returned.