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2335. NT/OT, Good to have around
http://youtu.be/tdGrB3Za4_o (Warning: Swayze content)
[By :AngrySup / 2012-02-21] [Top]
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2334. Eeyore
Nothing ever goes right for this coworker. Ask him how his field work went, and he will always tell you it went bad, and give you a list of the bad things that happened, never his fault, of course.
[By :TechieSidhe / 2012-01-31] [Top]
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Comments

  • That sounds like one of my predecessors, who can't hold a job more than a few months. I'll have to remember this the next time he's the topic of conversation. -MadJack
  • That describes my life - but I try not to bring everyone down by talking about it. -Divinar
  • Life! don't talk to me about Life - brain the size of a planet and here i am doing menial task " Marvin can you pick up this peice of Paper" " Marvin can you run down to the air lock and escore our geusts to the bridge" and here im with this terible pain in all the diods down my left side. -Harm
  • I'll just sit over in this corner, and rust. -FuzzyElf
  • 2333. The Email Checker
    That cow-irker that will send you an email, then get up, walk around the office to you, and ask; 1, if you got the email and 2, ask you the very question they sent in the email while you are working on their or other's issues.
    [By :ravensentinel / 2012-01-12] [Top]
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  • Yeah, I've done that once or twice. In my defense we were having email issues and it was needed for a (digital) paper trail. -unrenowned
  • That, I can understand. But this person....every....single....email. Mainly because I put her in queue with the rest of the emails I recieve and she doesn't like waiting. -ravensentinel
  • If someone is that antsy about an e-mail message, they should send it either delivery receipt or read receipt -Park7
  • tell them "go back to your desk and email me all the things you just did" every time they come over. ad infenitum... -gashach
  • I've done that a few times - normally because I've sent the e-mail, then thought 'hmmm.. actually I need to know the answer to that before I can do anything else' - and I know most of my co-irkers won't reply until later in the day, so a visit is needed... -Shaede
  • With me and most of my co-irkers receiving upwards of 150 emails a day, we regularly call out something that REALLY needs to be looked at. -AngrySup
  • 2332. Captain TMI
    Tells the end user way more than they need to know, including internal information that more often than not, ends up confusing the heck out of them, and causing us more stress, especially when it's a member of management who should not have the information. Makes other techs have heart attacks, as users with too much info are dangerous.
    [By :TechieSidhe / 2012-01-11] [Top]
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    Comments

  • Yeesh, I have a hard enough time trying to keep users from putting butter knives into electrical outlets... -Biosynthetic
  • Bio - why bother? -Captain Trips
  • So that's his name... I've just been not telling them anything, on the grounds that they'd just repeat it sometime inopportune. -LDFeral
  • 2331. Holding Music
    Why must the nice lady on the recording tell me to "hold the line" on my wireless phone?
    [By :ravensentinel / 2012-01-10] [Top]
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    Comments

  • She says that because love isn't always on time. -Calydor
  • Calydor wins the internet. -thx1138
  • I suppose you could always find the nearest cell tower, and start rooting around; maybe you could find it! -LDFeral
  • And why must HP and the social security administration have the same hold music? -AdmiralLaurie
  • Because she doesn't want those damned Minbari to wipe out all life on the planet, of course (Please understand that, given my username, I really had to.) -Mollari
  • 2330. The overcomplicator
    The overcomplicator can make even the simplest act seem complicated. There must be written policy and procedure for everything. Even the simplest tech support act such as "tell person with complaint X to call department Y" must be overanalyzed, documented, and stressed over. The senior techs just sigh, and let it go in one ear and out the other and just do our damn jobs. Sadly, we have to write procedures for him, or he can't do his job. The overcomplicator can't actually follow the directions himself though, he usually ends up doing his own thing anyways.
    [By :TechieSidhe / 2012-01-06] [Top]
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  • aka The Dark Side of Document, Document, Document. -Stryker One
  • Sounds Like ISO 9000! -beatmewithstick
  • That sounds exactly like my dad. He can't even do the simplest things on the PC, and even minor common sense leaps in logic invariably require multiple written steps. -skippytpodar
  • I find they usually have no sense of humor either! -jerrybear
  • As I have on my resume (cv), I'm ISO and Six Sigma 'friendly'. -AngrySup
  • Reminds me of two I've dealt with in the past. One who needs pages and pages and pages of notes for using a remote to turn a device on and off. And one for whom everything (including a trip to Wal-Mart for groceries or just a simple question about his computer) is a huge hysterical event in which everyone involved has a nervous breakdown and is sent flowers. -clockkingfl
  • Ugh. When I take pages and pages of notes, it's for something that needs it, usually a procedure in which many things can go bang just from one little mistake. -AdmiralLaurie
  • People like that are the reason for my current job. All I do is document Help Desk procedures (and maintain the website where they reside). As a joke I wrote up the procedure on how to cut a cake at an office party. My boss told me to put it up on the site. -AmazingKreskin
  • We have a tier 3 admin here that needs ALL the steps to recreate issues....down to the smallest detail. Including the basic ones like "Start Outlook." We wonder how he keeps his job. -Starfury
  • 2329. Barbie (or "How to Train Your User")

    Barbie is a rather charming, attractive female co-worker with an office down the hall. She's good at her job, and is very much a "people person". However, I've noticed that in her interactions with me, she deliberately plays on my ego. Okay, maybe not me specifically, but pretty much any male employee. She's very, very good at getting her way by sprinkling a little bimbo dust.

    This isn't meant to condemn her. As I said, I think very highly of her as both a person and a co-worker. Buuuuutttt... I didn't like the game that she had to play the helpless princess, and I the gallant knight, every time she needed me to show her what box to check in Excel. One day, she came up to me, and said "Ummm... if you wouldn't mind... Could you please come take a look at my problem, if you have time?" She did the pouty-lip thing, and her tone implied she'd asked me to give her a kidney, rather than just do my job.

    She wasn't in true luser mode, so a full LART wouldn't be called for. Instead, we needed a LART-Lite. Something just to clear the air. In my most cheerful voice, I looked her dead in the eye, and said "You practice those faces in the mirror, don't you?"

    Stunned. Absolutely stunned. While I didn't outright hurt her, you could tell I'd really surprised her. She nervously said "Yeah..." And off we went to solve whatever issue was perplexing her. Since then, she's come to me several more times, but never used the Bimbo Dust on me. She learned well that such will not earn my favor.

    Instead, however, she has taken to forwarding boxes of Chick-Fil-A to my desk. THAT, on the other hand... *BFEG*

    [By :linkv / 2011-12-08] [Top]
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    Comments

  • A trainable luser! Keep her! She's a prize! And if Mrs. LinkV disappears, and she's available, court her! -ralphp1024
  • If she feeds you chicken, she wants your beef. -burrkiss
  • A new girl recently started work at my place of employment who's something like this.. not blonde or buxom, and doesn't really play helpless, but pretty, and always very pleasant. I just told her that there isn't anybody else who goes to such lengths to be nice to IT, and I appreciate it. I don't mind being buttered up by her, hehe. -NightSteel
  • I try to be always nice. Though there was this one guy a couple of times accused me of furthering a political agenda by practicing good manners. o_O -Angelace
  • Well played, sir! :) -Diptera
  • i don't mind an occational ego stroking... but i can think of other "strokings" that would be even more welcome ;) -Harm
  • Well played. Just the right amount of nuance. -PTSTech
  • Nothing annoys me like the airhead act coming from a woman I know is smart. On the other hand, I understand that they do it because it works. -thx1138
  • 2328. The utterly clueless
    One is a former marine from the Carter administration, who has no issue picking up my lunch and examining it while I am trying to eat said lunch. The other a guy we talk guns with, who feels the need for keeping up with the jones', even though he suffers a lack of funds and the wife has the firmest grip I have seen, and does not realize how much I would appreciate it if he did not use ball point pen on my laptop screen while explaining the minor differences that make it hard to buy magazines for the obscure gun caliber that he had to have, and now remarkably cant find either ammo or accessories for,which I couldnt care less about. Right now I am trying to figure which I hate more.
    [By :OldScratch / 2011-12-06] [Top]
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  • Take the pen out of her hand when she touches the screen and use it to stab the guy when he starts fondling your lunch. -redevil34
  • You gotta speak up. Cant fix something ya dont know about. -burrkiss
  • Minor problem, I believe it is common sense that you dont mess with someone's lunch while they are trying to eat it, and you dont write on an lcd screen. -OldScratch
  • Maybe you're eating too many sandwiches. Get a lunch that requires knife and fork. Eat rapidly. It's not your fault if he puts his fingers in the way. -concept14
  • 2327. OCD?
    IS it just me, or is leaving two seconds on the microwave a lot like leaving just a swallow of milk in the container?
    [By :Biosynthetic / 2011-11-30] [Top]
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    Comments

  • You're not the only one. I hate having to hit Cancel an additional time before using the microwave because someone else thought to themselves "45 seconds?! But I want it now!", but it's even worse when I'm just walking past the microwave and notice it, BECAUSE I MUST PRESS THE BUTTON, even if I'm not using it. -AmazingKreskin
  • I think it's more CDO, but I have that also. CDO is just like OCD, but it's in alphabetical order, JUST LIKE $DEITY MEANT FOR IT TO BE!!! -ralphp1024
  • ...and along those lines, people who put something in the micro and then walk away for "just a minute" meaning just after your lunch break is over. I usually warn those people that I will eat whatever is in there. -Biosynthetic
  • It is. Both punishable by death and\or torture. -DarkRookie
  • CDO: Compulsive Disorder of Obsessiveness? -DarkRookie
  • My brother compulsively sets digital clocks if he sees them unset... and apparently I do the same while sleepwalking. Note for the microwave: "Food left standing in the microwave for longer than 1 minute after heating is complete will be deemed abandoned and may be discarded or eaten at will." -chazz
  • 2 seconds in the microwave is a very pretty way to destroy data CDs! -Holdfast
  • From the other side, I will always open the microwave a second or two before it's "done", mainly because I hate beeping things (too many years on phones). However, I will reset the damned thing after claiming my food. -Lusus
  • I don't use the microwave at work, but at home, I will often stop it just before it finishes because the beep is annoying -Shaede
  • I don't mind the beep, but now the damn thing is telling me "Enjoy your food" (on display, not voice). WTF? (Whirlpool, if anyone wants to avoid it) -madonnac
  • 2326. Dweezil

    Dweezil is not a starfish in the strictest sense. He actually has a fair amount of computer knowledge. He knows at least enough to be dangerous, and has shown a propensity for locking down company computers for "security"... to the point where they're almost unusable. The problem with this is, he's not part of the IT department, and we really don't appreciate his going rogue on these matters. For various reasons, direct confrontation with Dweezil has been avoided, though we unofficially think there's a future LART with his name on it.

    Flash forward to now, when Dweezil decided he wanted to go from "mild annoyance" to "just plain stupid." He works in a very small building that is only staffed by two people. As supervision is at a minimum, the company had concerns that staff could be goofing off, even sleeping on the job. Last week, I added a security camera to Dweezil's office area, to watch for just that. His brilliant solution? Tack a post-it note on the camera lens.

    Not content to endanger his job merely by screwing with company equipment, Dweezil made it worse. His co-worker, sharing the shift, took down the post-it note and went out for a bit. when she returned, a damp paper towel had been placed over the lens.

    ... so let's get this straight. Sabatoging the camera alone is enough to get himself fired, but then he moves from a method that merely blocks the lens, to one that (theoretically) could moisten and damage it (however unlikely that is). Next, ask yourself, how dumb to you have to be to screw with a security camera, which is recording everything you do to it? Beyond that, getting caught doing it by being THE ONLY OTHER PERSON IN THE BUILDING, and eliminating any possibility of reasonable doubt. Now, the kicker... Dweezil is in trouble for messing with a camera THAT WASN'T EVEN TURNED ON! I had to make a return trip to connect the power because the existing hookups didn't allow it. He'd put all that fuss into a dead camera, and he KNEW it was dead, because the monitor in the next room showed it!

    On second thought, I don't think I'll LART him. At this rate, he'll LART himself.

    [By :linkv / 2011-11-15] [Top]
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    Comments

  • Been there - done that. My solution - fit a dummy camera in a very obvious place, then fit a pinhole fibre-optic fed camera in the opposite corner, where both the dummy and the aforesaid arsehole are both in full view. Works every time. <evil leer> -Gromit
  • Is he still working there? -Park7
  • @Park7- He is... for now. -linkv
  • *seconds Gromit's idea* -Grue
  • Third the idea and post the video on youtube.... -Olorin
  • Gotta give it to Gromit's idea - flawless victory in a LART of termination -Harm
  • 2325. Might As Well Work From a Script
    There's no proxy server and no HTTP inspection, and I can not find any reason why a single web browsing connection during off hours with full bandwidth availability fails when during working hours, 80 concurrent users can run their application without any problems. So, I contact the "experts" in the network department. So far, they have managed to find two small issues that might have caused some retransmits (they wanted one port switched to hard coding and another switched to auto), and are convinced that will fix the problem. Because, of course, minor general network problems would explain why 80 connections of one type work fine but a single connection of a different type fails every time...
    [By :TechMama / 2011-09-21] [Top]
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  • why look for a issue on the affected connection - lets see what happens when we fuck with the working stuff! -Harm
  • More like 'Okay guys, we got nothing we can think of, except for this minor cleanup that Timmy, here, noticed. So, let's give it a go, and call it a day' -LDFeral
  • 2324. Useless Git!
    At the beginning of the year, our Tier 1 tech left for greener pastures. I knew he would be missed, I just never knew how much.

    To say that his replacement has the technical ability of a turnip is probably an insult to turnips. Her uselessness has been pointed out time an time again to management, with the latest one coming today.

    This useless git got off her damn personal cellphone long enough to forward me an email from UserX. User X requested access to a restricted network folder back on August 6. Apparently nothing was done, as he repeated the request on August 24th, and then again today. each time, he was (understandably) more irritated than before.

    So, I go and check the ticket history. No ticket created for this issue. Not under his name, not under his bosses name, not under the folder manager's name. I check my email: No forwarded tickets or requests for access on those days or a few days before and after. I check with the Sr. Sysadmin; he doesn't have any either.

    Right.

    I reply to this useless turnip twaddler that there is no ticket for this, nor is there any record in either my email, the Sr. Sysadmin's email, or the helpdesk email of this message being forwarded to anyone.

    Of course, the Helpdesk manager and the Project Manager were sent the email as well. I fully expect that her attitude towards me will go from "Pissy" to "Outright Hostile" for the rest of the week...
    [By : Grayhawk / 2011-09-13] [Top]
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  • hmm.. doing SFA and its YOUR fault? ya.. she is an insult to the ittelegence of turnips. Lemmings running off a cliff seems mensa material in comparison to her. so who'd she give a Happy ending to get this job? -Harm
  • Let me guess -- is this another Miss Tigbits? (Seriously, the only reason the one female on our team is still with us is because she's the best damned tech we've got! THIS is a reason for employee retention. And no, she isn't a supermodel either.) Big tits do have their place, at the receptionist desk maybe, but NOT in tech support if that is her only employment qualification. -Captain Trips
  • Why, yes, Captain, she is of the "Ms. Tigbits" caste. However did you guess. And she ain't much good on the desk either, since she's constantly on her damn cellphone, and acts like it's a huge inconvenience when asked to do silly things like...her job. -Grayhawk
  • SFA? Unless it's #3, I don't get it. http://www.urbandictionary.com/define.php?term=SFA -Stryker One
  • @Stryker - Actually, it's #1, which is just a long-winded way of saying 'nothing'. -RDMcMains
  • And tomorrow we'll be looking at reports of increased sugar consumption by the Football Association, and asking, does this mean sweet FA? </Two Ronnies> -chazz
  • 2323. Bossman

    I've referred to him in previous posts, but today, let's REALLY talk about Bossman. Bossman was a typical low-level manager for RetailComputerStore... barely half a rung above the front-line employees, but swallowing the company line like it had been given to him on two stone tablets. He was convinced if he did his masters's bidding, he'd be rewarded with a seven-figure-salaried corporate job Tuesday after next. Bossman's favorite management tactic was to put you in a no-win situation, remove all options at your disposal, and then make an example of you when you ended up failing. He liked to push you and encourage you to do something highly unethical, without actually coming out and telling you to do it. His weakness was that he honestly wasn't that bright about how he did it, and he could be caught pretty easily.

    Take, for example, the day we put one of our waste-of-plastic laptops on a megasale for $269. We had 10 of them in stock, and each one was being sold at a $120 loss, which we were supposed to mitigate with the sale of accessories. This last point was a key complaint I had toward RCS and their business practices, but allow me to gloss over that, as the digression would detract from the story.

    Long story short, we had a job to do: sell those 10 laptops at a minimal level of loss (profit was pretty much out of the question). First thing in the morning, in walk two asian guys. They see the laptop, and each one decides to buy one. It's a limit one per household, so this is legit as long as they're on two separate tickets. They don't want any extras, so I ring them up and they're on their way.

    Bossman pulls me aside, ripping me a new one for letting them "take" me. "Those guys aren't buying that for themselves, they're going to try and resell it!"

    "Yeah, probably, but there's not much I can do about that."

    "Okay, fine. Well, EVERYBODY HUDDLE UP!! *everyone in the department gathers around, waiting for Bossman to impart his wisdom* Look, we just saw what happened. Now, we couldn't help that, but there is NO WAY we can afford to lose $120 on each one of these things, so LISTEN UP! In a case like this, where someone's probably going to buy to resell it, you gotta protect your business. Now, if those two guys come back, you tell them it's a limit of one per household."

    I nodded. After all, up until this point, he was correct.

    "...And I'll warn you, 'cuz I've seen this happen, they're probably in the car right now, on their cell phones, calling all their family members to come get one too. If they come in, you tell them it's out of stock, got it?"

    Everybody but me nods.

    "Uh, wait a second, Bossman. Now, I don't know these two guys, and I sure don't know anything about their family members. We don't have any way of knowing who they're related to and who they aren't. So exactly how am I supposed to make this judgment call, unless you're just plain telling us not to sell to anyone who's Asian?"

    Bossman's smile said "Oh, my you're a wise lad", while his eyes said "Fuck you, you little ingrate." He started backpedaling faster than his little legs could carry him.

    "Oh, well, I'm SO GLAD you brought that up. OF COURSE we could never discriminate like that! It's just... uh... you know... you gotta make sure you tell every customer it's one per houshold, that's all.."

    [By :linkv / 2011-08-29] [Top]
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  • Ye gods. "Why don't you just come out and say it, boss? No more selling laptops to those goddamned gooks." WTF. -NightSteel
  • I'm betting his thought process (and I use that term loosely) was "It's ok, we just wont sell any to anyone who looks like them... AWW CRAP!" -PoglaTheGrate
  • You have witnesses. Report this to corporate HR. Be sure to emphasize he only backed down when someone pointed out what he was saying. Word it well, they can't afford to have someone who will discriminate like that. -Captain Trips
  • Had a bossman like that at $retailStore who bore a startling resemblance to Elmer Fudd when I worked there in 2001. Every morning, he would give out the ass of the day award. It was literally a small el-cheapo trophy of the rear half of a donkey, given to whoever sold the fewest service plans the previous day. This was motivational, the same way Kim Kardashian has talent. We could only give it back to him when we had proof we sold our first service plan. Needless to say, it didn't take long before someone (anonymously of course) called corporate on it, and bossman's "award" was quickly ended. He did tons of other shady things too, including giving someone the monthly Sales award when they weren't even in Sales to begin with. -skippytpodar
  • Just remember, 'boss' backwards is Double S.O.B. -MisterCommon
  • 2322. I like this guy's sense of humor
    Ok, for those who have forgotten, I'm now working executive support at $We're_Building_Space_Capsules. Another tech asked for support on a problem with a Blackberry, and this one tech sends an application to help flatten and reload the unit. He then sent a second email, and it had the following in it: "I want to warn people - this app FLATTENS the Blackberry. Not like 'oh look she's lost a few lbs' flatten, but 'oh goodness someone feed this child a sandwich' flatten." (Of course, with most of us who deal with Blackberry devices, the only flatten we're thinking of is with the use of a sledgehammer.)
    [By :VoiceOfSanity / 2011-08-22] [Top]
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  • Do you work at a place that could be called "Indigo Start Point"? -Stryker One
  • Stryker One - No, but I know of the company you're speaking of. We're the ones who right now keep the ISS working and are busy competing with folks like SpaceX on who is going to get up first to the ISS with a crew. They've got a "Capture the Flag" competition going now, first commercial crew to the ISS wins the flag. -VoiceOfSanity
  • 2321. Should know better...
    ... I showed a coworker this graphic http://memebase.com/2011/08/17/memes-i-dont-even-know-what-this-means/ and his first comment after a hearty laugh was to suggest that this would help with certain PPPoE issues. Errr... sorry?! May I remind you that punching over a TCP/IP connection fails if there is no TCP/IP connection?
    [By :Fortytwo / 2011-08-20] [Top]
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  • ...And Don't get me started on PPPoA. -Seamus
  • My apologies, PPPoW(wireless) is currently behind schedule. =D -desseb
  • c:\>Punch * 255.255.255.255 -ravensentinel
  • 2320. "sysadmin" in title only.
    These folks can't recognize that a disk failing is going to throw more than 1 message to the event log, ALL of which are picked up by the monitoring software and each references the same disk. Now I have 6 tickets, all timed within 2 seconds of each other for the same disk. (write error, scsi transport error, dmp error, etc...)
    [By :boxcar / 2011-08-16] [Top]
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  • ...and they say breaking a mirror (raid) is bad luck.... -Captain Trips
  • Look on the bright side. Your boss will be impressed that you closed 6 tickets in five minutes! -thx1138
  • 2319. I Am Perfect
    "The work I did is perfect, I do not see why it is not working for you, must be something you are doing wrong or the configuration of the system is wrong. I did a work of art, a masterpiece". Several hours later, "Oh, I found something I did wrong and fixed it."
    [By :LordObsidian / 2011-08-16] [Top]
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  • Sherlock...you need to meet "NoShit". -lineswine
  • At least the error was admitted... Remember always to use sweet words for you might have to eat them later. -Fortytwo
  • Urwin's third law: the degree of stupidity implied by your mistake is directly proportional to your number and seniority of people to which you have previously stated that the blame definitely lay elsewhere, and also to the stridency and belligerence of that statement. -rurwin
  • 2318. The mule
    This person refuses to do what they are asked. No matter how big are small, the polite request is met with opposition and namecalling. this also goes for troubleshooting steps, follow-up notes in the tickets, or letting us know when letting us know they will be out on a certain day. This person is also somewhat known for sleeping at the keyboard, causing thre hours of dead air, and hanging up on a manger when he or she calls to check on them.
    [By :AdmiralLaurie / 2011-08-11] [Top]
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  • Sounds like a close relative of 'Mr. 33 Years Of Experience." I run them off-usually with something incredibly easy, but with a zillion repetive steps. "Do nothing else until you finish this." -jerrybear
  • We have a guy like that in our office. We call him the Bear. He's hairy. -K
  • Don't forget the famous...."but I shouldn't have to do that"....I shouldn't have to deal with you, so I guess we're sol. -mtuck
  • 2317. Pointless Hand-off-er
    This is the person who hands you off to someone else and in the process needlessly wastes your time and theirs. The story- I'm having a Lotus Notes (ugh) problem. I ask a team lead who is responsible for this particular database. He refers me to the PHO. So I contact him, he refers me back to the TL and says the TL should have an email from him yesterday. Get with the TL... who tells me the problem is known, and the PHO IS ACTIVELY IN THE PROCESS OF FIXING IT. Why couldnt the PHO just tell me about the problem himself?! Since it's affecting, quite literally, half the department (anyone whose first name falls within the A thru M section of the alphabet), why isn't there an email notifying us?! Stupid jerk...
    [By :Aelin236 / 2011-07-28] [Top]
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  • You have encountered a BOFH. The only solution is to befriend him, give him beer, and make him like you. Else you will eventually.... Well, he is a BOFH after all. -virusjtg
  • or the main switchboard, handing off cold-calling salespeople to the IT SERVICE DESK. No, I am not giving you a name and number of who you wish to talk to. No, I am not allowed to. No, neither is my supervisor, No, I don't have that information. No, no, no... ad nausaeum. Go Away, and GTFOMP. -figglywig
  • Your mention of A-M reminded me of this. http://dilbert.com/strips/comic/2001-11-11/ is your issue access/employment related? :P -0gr3
  • @Ogr3- Sort of. None of us is able to access the 'resolver' aspect of our work log database. We can 'dispatch' to ourselves but we can't close & resolve. Which means if not fixed before we leave, it'll look like we did nothing today. -Aelin236
  • Oh. I haven't felt the pain of Lotus Notes in so long. I had forgotten about it. I'll probably have nightmares tonight. -MrsCheezil
  • Sounds like one I had from the manager of the electronics department, he sent someone down to my department for something that only they would have a hope of carrying in the store because it's for a cell phone product (that they are the only ones in the store that carry them). I was left speechless when I found out that the customer had already been there. -spectreoflife
  • Now, see, I always liked Lotus Notes. I wish my current company used it. It was so much easier to do all my network and systems documentation (and to find it all)... /sigh. -TechMama
  • 2316. Priceless advise
    My co-worker on the phone with a customer (postmaster, but no idea about how email works): Please read the user guide I sent you via email starting page 44 until the end and feel free to call back in in case you still have questions...
    [By :TheLabAdmin / 2011-07-27] [Top]
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  • *shrug* I have done the same ass well. Sometimes poeple have webmail or mobile phones and in one case, with a particularly sweet but clueless user, I even helped her copy a file she received via mail to a USB pendrive and then onto the device in question. -Fortytwo
  • Ooops, again typoed a bad word... (see tech rule) must be virtual tourettes. -Fortytwo
  • 2315. Oh, the directions have pictures!!!
    This is the one that, despite how simple your directions are, will only look at the pictures and try to make their screen look like the one in the instructions despite there being huge red arrows pointing them to what they should be pressing/clicking/setting ablaze.
    [By :ravensentinel / 2011-07-20] [Top]
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  • <starfish_mode>"But, but, but... how do I get the red arrows on my screen? I don't see any red arrows on my screen!" </starfish_mode> -Voz
  • "But the window isn't the same size as the one in the picture!" -AmazingKreskin
  • 'What is a click?' -DarkRookie
  • http://lmgtfy.com/?q=define%3A+click -ravensentinel
  • OMG...you must have spoken to the same customer that we had here two months ago! -TheLabAdmin
  • 1, Aquire a slow net connection for a few moments. 2, Open up an IE window, and point it to some delicious Goatze. 3, BEFORE page loads, take a screenshot. 4, Use this screenshot in your future guides, anybody who copies the url in the picture rather than the one in the text will LART themselves. -Vie
  • 2314. Self-Deprecating
    This co-worker offers some variation of "Sorry, I'm retarded" as the reason behind a mistake, regardless of the magnitude of said mistake.
    [By :Dante668 / 2011-07-18] [Top]
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  • I would like to pimp-slap those kind of folks. That's not a word that anyone should use, regardless of where or how. Yeah, some folks are unable to function at the "average level" (whatever that is.) for one reason or another, but those people usually try really hard and deserve respect. Not so, such scummy folks who'd use that word to avoid having to pull up their big boy, or girl, shorts and deal with learning how to do something new. </rant> -ChildofCthulhu
  • "I'm sorry, I'm held-back." - Is that better? -Seamus
  • Wasn't that an episode of Family Guy? "Sorry. Retarded." -NightSteel
  • Yea, the episode was called "petarded". Wikipedia listing here http://en.wikipedia.org/wiki/Petarded. -RoadDemon
  • It seems that a lot of bad things happen by mistake. What we need to do is get rid of mistake. I say we ship it off to Iran. -atomicbill
  • I tend to say: Sorry, I have not had the time to finish my 1st coffee. -Fortytwo
  • 2313. Mr. 33 Years
    This co-irker declares on a nigh-constant basis that he has 33 years of work experience in the field, that he does all the work for the shop, and has to figure things out for everyone.

    And yet this is the same person who was directly quoted as saying "We don't need to know anything technical in this job", and is constantly shirking his duties to the point that he literally hands off tickets after printing them out, only for him to promptly take credit for all the work everyone else did.

    And despite being a lower paygrade than most others (much to his surprise), he bosses everyone around, and as soon as someone even mentions evenly splitting up work requests, he becomes beligerent and refuses to take part in it, saying he's already done most of the work orders, when most of them were never so much as touched.

    As for the ones he has touched, the Helldesk has estimated that over 30% of the callbacks they get for tickets recently closed were to fix his screwup's, far more than any other single tech. In fact, the Helldesk manager equates his troubleshooting skills to be on par with an epileptic squirrel mid-seizure.
    [By : skippytpodar / 2011-07-06] [Top]
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  • And the helldesk manager doesn't have the balls to fire his lazy ass? -Captain Trips
  • More that he doesn't have the authority to do so, since he's officially not a supervisory (just a temporary until the permanent selection is made), and the HellDesk is considered a seperate section of the department. -skippytpodar
  • lol Reminds me of my co-worker who has been in the buisness for over 20+ years..... Proceeded to burn an .iso file to the disk. yes,he copied it to CD and wondered why it wouldn't boot. -LilFarkette
  • If this Cow-orker is a government employee, that could also explain his longevity. -BayouTech
  • To be honest, I've made the .iso->CD mistake myself, but only because of the bass-awkwards software that the client was DEAD SET on using because it was what came with their obscure off-off-off brand CDR. THAT said, this cow needs to be put out to pasture. With a rusty sledgehammer. And then burned. -Lusus
  • 2312. The Best Kind
    The best co-worker type is the non-tech, who can do a perfect impression of your worst co-worker type, illustrating that the worst co-worker is really just as stupid and useless as you think he is, and that it isn't just you. We were crying laughing and then he showed me this: http://www.youtube.com/watch?v=OdKa9bXVinE&feature=related
    [By :MrsCheezil / 2011-06-25] [Top]
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    2311. Always Put It In Writing
    This is the co-worker that fails to remember things like the content of a weekly conference call from one week to the next, most particularly when said content means they are supposed to be doing some actual work. For example, they will come out with, "This is only for customer x, right" at a weekly meeting where they have failed to complete their part of the project, in spite of the fact that the scope of the project (which has been stated in every weekly meeting for months) initially includes a dozen customers and that customer x is just the first, test customer. Luckily, you follow up every meeting with an email, so you spend the meetings resending the notes from previous meetings reminding him or her of the relevant facts.
    [By :TechMama / 2011-06-23] [Top]
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  • Of course, they won't read the emails, but it does provide a lovely paper trail for blamestorming later on. -Geminii
  • 2310. Little Miss Cleanliness
    This co-irker is a germophobe to such a degree that she thinks it is her business to make sure everyone washes their hands to her satisfaction. If she did not personally witness them washing their hands after something as menial as picking up a screwdriver, to say nothing about the basic hygeine done after going to the bathroom, then she promptly them to the boss for failing to wash their hands. She also brings it up at every meeting, and gets indignant when people roll their eyes at her, and this is after she's been told in no uncertain terms that if she decides to concentrate more on her own work instead of being the equivalent of a 2nd grade bathroom hand-washing monitor, she wouldn't be in such hot water with the bosses.
    [By : skippytpodar / 2011-06-15] [Top]
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  • I should meet her :) -virusjtg
  • Whenever I meet someone like this, I'm tempted to just walk up and lick their face to see their brain explode out their ears. -TheCyberwolfe
  • The only way way I could <da> this for Skippy would be if the co-worker is currently in a food service or "hands-on" medical area with his agency, rather than in an office area. At our hotel, if I see any co-worker in food service ignoring hand-washing procedures required for the position, you can bet I'll be addressing it, or reporting it. An outbreak of disease in a food establishment could be enough to kill the company; an outbreak of MRSA in a medical facility could kill real people. Having said that, I meet a lot of people that take it to extremes, and would want to sterilize the carpet, if they could! -Voz
  • LOL@thecyberwolfe -THETECHFROMHELL
  • This lady is probably the same kind of person who eats her own boogers. -linuxmatt
  • You should work in healthcare. I may be IT, but I have very clean hands... -Holdfast
  • <da> if she has a genuine mental condition and se gets fired for being all fastidious about other washing their hands she may have a case for unfair dismissal. She MAY not just be a total hose-beast and a lack extreme cleanliness MAY actually cause her mental anguish. </da> I personally am voting for the hose-beast option -PoglaTheGrate
  • I do a lot of hand washing and dousing in either alcohol or sanitiser, whichever is closer. That being said, I don't hold my aid to the same standards. She always pull her hair back and washes her hands when making food or drink. I'm happy with that. -AdmiralLaurie
  • Wash what now? Hands? Huh? Why? You can't eliminate all the buggy-wuggies, nor SHOULD you, and besides, the moment you touch anything else, er, NEW COLONIES!!! I hate handwashing freaks. No offense to those of you with legitimate mental problems. -Lusus
  • There was someone like this at my last job. I loved it when she took her lunch break. I would come by to chat with her manager (who sat across from her) and would mess with every setting on her chair, move things a half inch on her desk and move her keyboard. When she asked me for help I would intentionally rub my nose with the back of my hand before taking over her keyboard and before she can protest. She'd spend the rest of the day cleaning and her boss thought it was pretty funny, too. -CelticSkyhawk
  • <da @PoglaTheGrate> I've got too many problems on my own to have to cater to everyone else's personal dysfunctions. I don't have any right to hold anyone to my dfs either. -daeglo
  • 2309. This has to be one of my bosses
    I read this http://notalwaysright.com/best-to-file-this-one-away/11838 and this just HAS to be one of my bosses, it sounds just like a conversation he might have.
    [By :SillyGirl / 2011-06-12] [Top]
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  • omg if I had a nickel for everytime I heard ok click control panel "I dont have control panel" ok read what's on your start menu. "Games, computer, control panel, shut do-" ok click that. "My computer just turned itself off." XD -Godbody7
  • 2308. Meeting Organizer Who Is Always Late
    After waiting for one of these several times in one week, I asked if Outlook could be set to pup up a meeting reminder ten minutes *after* the scheduled start time.
    [By :concept14 / 2011-06-08] [Top]
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  • Pop up, not pup up. -concept14
  • The 2015 version of Super professional Outlook- sends a puppy to pee on his/her/its ankles!!! -jerrybear
  • If you enable here office assistant as a puppy it could pup up. -PolarCoyote
  • 2307. The back stabber
    If you come to me 20 minutes before I get off on a friday on payday and ask me for a report and can't tell me what data you need and also ask for data that doesn't exist yet (he wanted student load from June 2011 to Oct 2011) and said report takes on average 2-3 hours to gather...don't expect me to smile, be happy and cheery or anything else of the like. Also, don't expect me to make the data into any of your fancy graphs for you either since you just went to my director and told him how I was being "unsavory". This is the same guy that complains because his computer hasn't been installed yet despite servers going down left and right because we're in the middle of a migration as well.
    [By :ravensentinel / 2011-06-03] [Top]
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  • I'd just smile and ask him to submit his request in an email so as to provide all the relevant info including what you want done with it and it will be processed in due course with the other requests. Once this is received work will proceed based on the info provided, if you don't provide all the info we will have to request updated info at that time. Now, if you'll excuse me, I have to make sure the servers don't die over the weekend. -spectreoflife
  • 2306. I Forgot My Brain Today
    This is the co-worker that is normally fairly competent, but as soon as you leave on vacation, can't handle anything. There's a bandwidth device we use for customers we suspect may have traffic problems, and it comes in a virtual machine form and an appliance form. If it turns out the customer's equipment does not have enough free resources for the virtual machine form, and you are using the device to troubleshoot performance problems, it probably is not a good idea to reallocate resources from the systems experiencing performance problems... maybe the appliance would be a good idea, eh? I had to suggest that -- from my vacation!! (I only knew he was asking me about it because I have not actually physically left on the trip yet and wanted to make sure a big client meeting today went ok -- a different client.)
    [By :TechMama / 2011-06-03] [Top]
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    2305. The abrasive one
    This co-irker, as good as he is, is known for being extremely abrasive with people. Perfect example: Today, I was on the phone with a luser, trying to get her Outlook set up, when he walked right up, interrupted me mid-sentence, and began spitting out how to fix the installation of a program I was having trouble with on the Win7 test bed.

    I told him I was on the phone and to wait, and HE got offended, walked away, and is now refusing to talk to me, because $deity forbid, he wait all of 30 seconds while I got the luser off the phone before he told me what the fix was, or via e-mail.
    [By : skippytpodar / 2011-06-02] [Top]
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  • *commiserates* Yep, got one of those here too. -Grue
  • I know someone who I can be having a normal conversation with and suddenly, a soft buzz and before I can react, "SHUT THE FUCK UP YOU ASSHOLE CANT YOU FUCKING TELL I HAVE TO ANSWER MY PHONE?" Then after the call is over, the person won't say a damn word to me for hours. This person also frequently texts while driving, but the second she sees somebody in another car with a phone up to their ear, she will go into an hour-long tirade about how stupid people are who use their phones while driving. -linuxmatt
  • We had a co-irker at my last place, who I once saw entertaining a female sales-rep while wearing a tee-shirt that read "take off the lace and sit on my face." More to the point, he came out of a personal review session complaining loudly "he said I've got an attitude problem; what the fuck does he mean by that?" -rurwin
  • 2304. The youngling know it all
    I have a coworker who thinks at 24, he knows all and his sh*t don't stink. hatching a plan to introduce him to deep misery.
    [By :HappyCrappy / 2011-05-04] [Top]
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  • Have sex with him. That outta make him cry. -burrkiss
  • Call him at home and ask to speak to his mother, because you think you left something there. -Bioguy
  • if you have a nice configurable firewall, route his system through a specific port. Then set the port to run a script that automatically flips the incoming text on webpages. See how long it takes him to fix that one. :) -SwedishChef
  • SC, I would, except I'm not IT where I work, and he doesn't use a computer at work -HappyCrappy
  • Phew, for a second there Happy I thought you were talking about me :P -0gr3
  • Take him to the dankest, darkest, deepest basement dive bar with the oldest and most cantankerious old men you can find, chain him to the bar and allow the rambling to work its magic. -SpitefulTech
  • too bad about the lack of computer use or you could probable get him with the desktop screenshot technique. -Icelator
  • take him to a cougar bar - lift his walet and any forms of cash / ID. Have him drink about 2 fingers of scotch (|..| 2 fingers the right way) and leves him to the cats. OH and take his phone as well - he probably hasn't locked it so send variouse horrible messages from his email account and facebook. -Harm
  • I have three words for you...."Blue Oyster Club" </Police Academy> -lineswine
  • I do know it all and my shit doesnt stink -DarkRookie
  • Hey, DR, I think you need to have your olfactory senses checked. -ecoli
  • @burrkiss- chances are the kid would like that too much. I say handcuff him to a water pipe at the local elk lodge or whatever you have. Maybe VFW office/center too? -Aelin236
  • Send him to my mother in law for the day. By the end of it, he will either want to off himself, or commit himself to the psych ward. -TechieSidhe
  • Ship him to me. I have access to a soundproofed room and several ingenious devices. -Obsi
  • Get a mate to come in/call up for help with a Sinclare ZX81 webserver (Apparently its possible, not sure how exactly). Let's see him cope with a 30 year old membrane keyboard and a 3mhz processor. -Vie
  • 2303. Offhand Scheduling Manager
    Someone nominally in charge who, though having no idea what is involved, will promise results from you, on a deadline that could only be generously described as 'tight.' In an email. Forwarded to you after the fact. Referring to you not at all.
    [By :LDFeral / 2011-05-03] [Top]
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  • I think that's misnamed. I'd call this co-irker type 'Dead Man Walking.' -Aelin236
  • "Hey Bob, I was told you'd have those specs to me three days ago. Is there anything I can help you with?" -AngrySup
  • Also known as "About to be severely disappointed." -Geminii
  • 2302. The Bumper Car
    Appears to be oblivious to their own trajectory, if the spaced-out expression on their face as they unerringly collide with you no matter how you try to avoid them is any indication.
    [By :Dante668 / 2011-04-26] [Top]
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  • As you're female, if the oblivious side of the collision is male there's a reasonable chance it's intentional...FYI. -Grue
  • There's a chance it's intentional even if the "oblivious" party is female, I believe... -chazz
  • That spaced out expression is due to their trying to type a text message one-handed while driving then suddenly realizing that someone else might actually be on the road. "Stop texting and drive!" < Yeah, I got rear-ended a couple of weeks ago, and not in a good way!.....waiting for Burkiss comment.> -TubPorsche
  • 2301. The explainer
    This cow-irker proceeds to explain every... friggen... thing... to you in excruciating detail, far more then you would ever need to know, and about things you a) have no desire to know, b) know more than adequately to do your job, or c) seem to recall having explained to them more than a few times.
    [By : skippytpodar / 2011-04-26] [Top]
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  • Sounds like my former cow-irker, "The Legend In His Own Mind." The sort who thinks he knows everything but doesn't have a clue to the simplest stuff. -VoiceOfSanity
  • 2300. Escalation Policy Nazi
    This individual won't allow a policy bypass when the system info can't be gathered using traditional means. Had the USB keyboard and receipt printer on a POS register fail causing the system to stall after XP Embedded loaded but before the POS UI loaded. The box only has 2 USB ports. Both devices have been flaky for a few weeks with false errors. Called corporate support and swapped devices with secondary register where they work correctly. Devices swapped to malfunctioning register are nonfunctional. POS has secondary PS2 keyboard that is sales functions only. L1 suspects either driver or USB hardware on 6 year old register. Can't access the system at all due to lack of working keyboard. L1 can't remote in but L2 can. Requests escalation for L2 to check drivers. L2 won't authorize without required driver info that we can't access. Had to call back an hour later when secondary register threw an insert boot device error. As store only has two registers, we got passed straight to an L2 because we were closed during business hours. This L2 bitched about the first error not being approved for escalation during the first call. A see an Otis introduction in the near future. The boot device error was caused by a midday network update that lost the primary and secondary terminal ids. It would have self resolved if the original terminal could have finished the POS load to be designation as secondary.
    [By :PolarCoyote / 2011-04-13] [Top]
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  • Sounds suspiciously like Radio Shack... -beatmewithstick
  • I could never work in retail; my mind just will not translate POS correctly. Although in the current context, it's probably right. -rurwin
  • Whew, rurwin, I thought I'd never get counted as a grown-up, because I kept giggling every time someone used POS that way. -LDFeral
  • And, by giggling, I mean guffaw-ing in a manly way. -LDFeral
  • LD: Just for you http://bash.org/?2680 SFW -DarkRookie
  • 2299. The Nonversationalists
    Often appearing in pairs, these co-workers will chatter to each other for hours, but an observant listener will soon notice that they're discussing completely different topics, and while the rhythm sounds like they're taking turns in the conversation, what is said suggests that they're no so much listening to each other as waiting for silence so they can speak.
    [By :Dante668 / 2011-04-11] [Top]
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  • This is a family member type as well. But if you think of it as two melodies in counterpoint, occasionally they do surprise you by ending up on the same note. -concept14
  • As long as you have pairs of these, they become a blessing. They tend to keep each other busy so we don't have to listen to and/or avoid them. -Aelin236
  • I used to have an Aunt and Uncle who would both talk to you simultaneously, on the same topic, but not listen to each other, so you were holding two different conversations about the same thing, and desperately trying to keep track of what you'd said to each of them. -Diptera
  • Sadly, this is my boyfriends way of communication. Thinks everyone want to listen to only him. Never mind what the other person in the room is saying........ -LilFarkette
  • 2298. The Indian Giver
    The employer that keeps challenging your unemployment claim to the State, with the eventual result being that the State wants the money back.. which happened to me one day short of three months from when the place gave me the heave-ho. Surely this can't be good corporate karma to be in the practice of getting people's lifelines yanked after several months of good service.
    [By :Mushroom / 2011-04-10] [Top]
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  • Name and shame dude, name and shame. -flapjackboy
  • I don't understand this. What benefit does the company get from doing this? -linuxmatt
  • Your employer pays for your unemployment. Some employer's refuse to do so. -adarklite
  • Not sure about the rules where you live, but Where i am from, The general advice is to fight it. The employer is hoping that you don't fight so they don't have to pay. Usually when you do fight, they tend to lose.(usually by not showing up at hearings) -RoadDemon
  • Here's how it hurts companies here in Califironia: Companies are required to pay into unemployment insurance but this is never audited until someone files a claim - at which time the company is supposed to pay up the back-due premiums. If they can nullify the unemployment claim, they aren't forced to pay what they legally are required to pay. But all of this is supposed to be finalized prior to the first payment. To pay you for three months, then insist on the money back? That's just chicken-shit. -Captain Trips
  • Typical. The Nowhere Man? Lost his job a few weeks back (He's a "chef") @ a french restaurant in La Jolla. The owner & his two top managers, all born French citizens, hired illegals, & have gotten in trouble before. Word is they decamped for Paris on a Sunday, and Tuesday the Feds swooped in & shut the business D-O-W-N, took posession of everything but the employee's personal gear. They got their last paychecks under the eyes of armed marshals; and then when the owners returned to the US all lawyered up? They refused to pay any unemployment claims. -MadJack
  • 2297. The "GOTCHA!!"
    This type of scum figures that, since they lie and connive constantly, you do as well. When asking is you have item-X for them to borrow or use, which you don't because there is a negative budget for extra stuff like that, stands for a minutes peering around after you inform them that you don't have Item-X...just to see if they can spot where you've hidden this non-existant thing.
    [By :ChildofCthulhu / 2011-04-08] [Top]
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  • Find a broken one. Place it prominently. When they notice it, go, oh, sorry, I forgot that one, and helpfully retrieve it.. before *OOPS* dropping it. Sorry, guess I don't have one after all.. -NightSteel
  • The one today wanted a tape recorder to Cover butt on a phonecall. If I'd had one of the old reel to reel jobs, the 30 pounders, I'd have let her have it just to watch her go "I don't know how to use this?!?!" -ChildofCthulhu
  • "... that's if I order the part today, which I won't." "really?" "yes!" ... "What if I were to shake your hand in, this wise" -AdmiralLaurie
  • 2296. Idiot DB Admin
    This DB admin based our auto replenishment system on item sales not items on hand. Our stores are supposedly on a zero backstock system meaning it comes on the truck and goes on the floor. Nothing held in the stockroom. Except that when we are overstocked for promotional sales, we keep getting replacements for the overstock until the warehouse runs out of that item allowing us to sell out. There are several items that we know exactly how many we have to sell to get a new case. We get reamed for having the overstock because it's our fault we have 3 times the quantity the shelf can hold.
    [By :PolarCoyote / 2011-04-03] [Top]
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  • Not necessarily "idiot", but definitely lazy. It's easier to code for "sales==ship" than it is for "stock required-stock on hand+sales==ship", after all. -Grue
  • Isn't Stock on Hand =< trigger level ==Ship easier to code? -PolarCoyote
  • No, because you then have to code a column trigger level into your table. You likely need 20 Monster Cable 6' HDMI on the shelf, but Ghu forbid you keep 20 Alienware gaming monster machines... so every line item needs a trigger amount. -chazz
  • Shouldn't it be more of the application/website designer's fault for this? I'm a DB admin and the website (or other application) does all the calculations and the database just holds the data. There are a few jobs that run that do minor things like set flags here and there or run maintenance tasks, but all the calculation comes from outside the DB (sometimes based on those flags mentioned). -ravensentinel
  • Mind you, you can have the system set the trigger levels as max(1,weekly_average_sales+25%) on a per item basis. -McSmiley
  • Is this the African or European swallow? -lineswine
  • 2295. Uselss tier 2

    We have 2 of the tier 2 people that are generally useless. When you send a ticket one will give a boilerplate "refreshed policies/have user reboot" response and the other will come back with "I don't understand/I need the steps to reproduce."

    All of us here are a bit tired of this...and I'm doing the back and forth with the 2nd one since he can't actually tell me WHAT needs to be done to fix the user's issue.

    I really want a new job.

    [By :Starfury / 2011-03-31] [Top]
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  • I hear ya!! Most of our tech people are that way. Got a user who's email name won't correct itself. I went from tier 1, me, to tier 2 then 3 with no fix but somehow, the problem was "resolved". So I tried going straight to tier 4 support, and low and behold, they send it back to tier 2 after telling tier 4 that tier 2 and 3 didn't fix it the first time. I gave up. -ravensentinel
  • i know that way too well. ours is an engineer. technically accurate yet useless answeres. always lost. unless given exacting instructions - freezes up. -Harm
  • Tier 2 techs are supposed to be the competent folks. They're the ones you'll have in a company that are actually on the floor, or in a group such as remote access support who have all the clues. Tier 1 folks are just the script readers, and the Tier 3/4 gurus are trotted out only when it's a very serious (read company-wide) issue, or the problem is so esoteric. To be useless as a Tier 2 usually means someone screwed up seriously, as you're supposed to weed out the clueless. -VoiceOfSanity
  • I get those 2. I get send backs like please put more detail in your notes. WTF..your Tier 2 so should i do screenshots for you too? -Angelace
  • If they need steps to reproduce, perhaps they shouldn't be reproducing. >_> -Omega
  • 2294. Space Cases
    As most of you folks know, I moved from the swamp lands of Florida to the urban sprawl of Houston. I've been here at my new job now for two months, and to say I have a nice collection of interesting folks who I support would be an understatement. I have two former astronauts, one of which was a pilot on one mission and commander on two, while the other was a mission specialist on three different missions. I also have a gentleman who does a lot of work with planetary missions and is currently trying to wrangle a sabbatical to go hunt meteorites in Antarctica. I won't say that it's a cushy job here, but it's definitely a lot less stressful than the previous one I was having to deal with. (Oh, and the sheer amount of space memorabilia on the walls would amaze folks... not to mention what's in some people's offices. Me? I have an art print of Valentina Tereshkova done by Alexei Leonov, signed by both on *my* cubicle wall... that's *MY* print.)
    [By :VoiceOfSanity / 2011-03-17] [Top]
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  • So, you'll let us know when you respond "It doesn't take a rocket scientist to..."...right? -ChildofCthulhu
  • I've seen that print somewhere on the 'net. Alexei was a pretty good artist, if I recall. (Valentina's only real qualification as a cosmonaut was that she was a paratrooper - those first Soviet capsules couldn't land softly enough to survive, so the early cosmonauts would jump at a safe altitude, the rescue crew would bring them to the capsule, close them in, and then start the cameras.) -Captain Trips
  • Captain Trips - The print's entitled "Seagull", and I managed to snag mine (without a fight) on eBay without paying an arm and a leg for it. Certificate of authenticity and everything. It may not be computer related, but we're all geeks around here, and how much geekier is it to have some real space stuff? (I've also snagged through work a pin that was made from metal flown in space.) -VoiceOfSanity
  • The only space I deal with is the space between a Lusers' ears. -lineswine
  • @Lineswine: That too is infinite... -Quark
  • Lineswine, Quark: ...and completely devoid of matter of any sort, even rarefied gas. -chazz
  • Lineswine, Quark, Chazz: ...and Tech Support's "quantum question" is, "how can infinite density exist in a total vacuum?" -Voz
  • Voz: isnt that how the big bang got its start? kinda makes ya wonder what will happen when the perfect startfish explodes -SimianMilitant
  • 2293. Driver of the bus
    This is the "team player" that understands nothing even though he has over 20 years "experience", is given assignments that manglement believs to be "safe", asks inane questions to anyone that will listen, gathers random facts provided and produces something taking credit for the results.... until it blows up. THEN blames the entire team because "they reviewed this is a work plan review and no one said anything (I.E. No one was listening) so it isn't his fault.... thrown under the bus again.... Have I just posted the sites longest run-on sentence/description? Ah, it's good to be back!
    [By :merlot1959 / 2011-03-06] [Top]
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  • Indeed. Welcome back! -Grue
  • <devil's advocate> If everyone knows he is incompetent, why do they sign off on anything he does without actually reading said work AND disagreeing with points as required? He deserves the blame too, but I wouldn't lay it at his feet alone if someone else agreed to go forward without stopping it first. </devil's advocate> -CelticSkyhawk
  • 2292. The Pied Piper
    This is the guy who circumvents IT policy and procedure by introducing new apps (that he designed himself) without submitting them to the IT department…….He then presents them to the other departments under the condition that it’s not an IT supported piece of technology but ”look at how shiny it is and how much faster it let you fill out your paperwork!!!”…….The piper then whips high levels of management into a lather as this new piece of innovative technology becomes more and more indispensible….until it comes flying apart and sputtering smoke when he’s on vacation….cue frantic phone call explaining that this needs to be up and running and the obligatory…”what do you mean IT doesn’t support it??? It’s software that runs on a computer????”
    [By :Captn92 / 2011-03-04] [Top]
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  • Most assuredly, 'tis one of the legion of Murphy's Minions! Quick! Send for an Old Shaman, a Young Gypsy, 2 goats, some cottage cheese with pineapple chunks in and a copy of Barry Manilow's Greatest Hits Volume 3! -ChildofCthulhu
  • Dammit CoC, that's for the love potions, not an exorcism. -LazyLemming
  • CoC got it right. The love potion is two *sheep* and Barry *White's* greatest hists, instead of the goats and Barry Manilow. -Jeckler
  • This is the kind of thing which makes network-wide monitoring of unlisted software a priority. And the SLA for such software should be to refer all requests for support to the programmer's direct boss. -Geminii
  • 2291. The Addle-Brained Dorkus Maximus
    This is, for me, the more entertaining portion of the workforce (snerk!) here. One in particular is fun to yank around by making her tell me specifically what she needs done and answering each question with 4-5 of my own o really drill into specificity. It's kind of like a game of "stop hitting yourself!" played by email on someone who's just too stupid to fight back. It's good to be the dog sometimes instead of the hydrant/fire plug. MUAHAAHAHAHAAA!!
    [By :ChildofCthulhu / 2011-02-22] [Top]
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  • DSFB - "Dog 'Stuff' Fer Brains" -TieDyedDinosaur
  • A fun (l)user is always good to have. There are so many games you can play together! For those that have heard 'A child's garden of grass'... -AngrySup
  • Stick Quiz <ow!> -AngrySup
  • Find your foot. -AngrySup
  • "I'm trapped in the refrigerator" -AngrySup
  • 2290. A Thief in Manager's Clothing
    I think someone should be a salesman OR a manager, not both, because if you put a salesman in charge of the other salesman, his greedy self (which also seems like a pre-req for being in sales or at least, to really excel in it), will cause him to use his managerial access to switch any profitable customer into his list of accounts. And if the wronged salesman tries to go over his head to complain, they are told to take it up with the thief themselves. Isn't that like telling a rape victim they have to catch & reprimand their attacker? Oh, and as he's a manager, he will then take the decreased sales for a particular salesman (due to his theft) as a reason to put a reprimand in their file for not making enough above quota. He's also laying the groundwork to discredit all the sales-women under him (while praising the men) and building a case to try & get them fired because then he can also take the customers that are so well known to belong to them that he can't get away with the sneaky bit for them.
    [By :SillyGirl / 2011-02-15] [Top]
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  • Not all salespeople are greedy lying scum. I worked in an insurance agency and they had some really upstanding individuals doing sales. But, ya, this guy sounds like a crook. -Aelin236
  • In my experience, guilty until proven less guilty. -LDFeral
  • If I were in this situation, I would start quietly contacting my stolen customers and asking them if they appreciate the service I've given them. If they did, then I would tell them what was happening, then suggest that they call in and demand that I be put back on their account. Depending on how close I was to those people, of course. -NightSteel
  • If going over his head doesn't work, try a lateral - go to HR. If not that, then go to your local labor board - he is taking unfair advantage of his position. -Captain Trips
  • With around ten years of different types of sales experience under my belt... I totally agree with your comments. Almost everyone I saw that was high up on the sales corporate ladder was a lying, dodgy POS -PoglaTheGrate
  • 2289. Fellow TSCer
    So the new guy is settling in, and we get to talking. Turns out that we have more in common than we thought. Like minds, and all that...welcome virusjtg
    [By :PTSTech / 2011-02-11] [Top]
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  • that's cool... small world! -JoeLugian
  • Thank you sir! When our powers combine, captain BOFH! -virusjtg
  • PTSTech, you have my deepest sympathies. <evil grin> -Gromit
  • Make sure all your shots are up to date, grats on the new job virus -Olorin
  • small small world eh? -Harm
  • It's not that it's a small world, actually, it's that it's folded over so many times... -chazz
  • Shouldn't we all have something in common? At the very least how much we hate out customers? :) -ravensentinel
  • 2288. The stuffer
    While talking to people, her phone starts vibrating at which point she pulls it FROM HER BRA, checks it, then puts it back in her bra.
    [By :CelticSkyhawk / 2011-02-03] [Top]
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  • Her milkshake brings all the boys to the yard? -AussieFoot
  • POIDH -0gr3
  • HairTech does that from time to time, if the outfit she wears to work has no pockets for her phone. -Grue
  • Grue, does she pull her phone out in front of people, exposing far more cleavage than needed to qualify as street walker, let alone business casual? -CelticSkyhawk
  • Mrs.'shan does this A LOT. Not that she doesn'thave pockets,she just FEELS LIKE IT. -udoshan
  • Pictures or it didn't happen! <evil lecherous leer> -Gromit
  • I would have her on speed dial. :) -Crispy06
  • Double trap: Deep cleveage, and a smart media phone buried in there playing a porn clip. -CyBear
  • Yeah but it's the last place a pickpocketer will look o.o So uhm that's where I uh..stuff valuable stuff to >.> <.< -Angelace
  • Yeahbut... AngelAce, if you need something out of there, do you go after it in such a way that you flash just anyone, or only the fiancé? I think part of Skyhawk's complaint is that he is made uncomfortable by having that much revealed to him... -chazz
  • Once, back in the heyday of Nokia, I got a new, slim, motorola flip phone. I put it down on the table in the conference room as I, took my seat among the 7 male coworkers, and one looks at me and says, "Oh, you got a new phone? It's really small. I bet you could just put that in your....never mind." -MrsCheezil
  • Seriously, though... that really is bad for you, carrying your phone right next to your skin. -TechMama
  • ...but with some people, it's worse for the phone! -Voz
  • No I don't fish it out in public. And I only do that if I know I am in a public place that I know is going to have a lot of pickpockets or when I commute at night. It's usually off though. -Angelace
  • Could be worse. In a previous job I had customers who would pull sweaty money out of their bras (or waistbands) to pay me with. -thx1138
  • i too am a stuffer... *holds head in shame* -crazyblkndn
  • @thx1138 I know what you mean. I rang up a sucktomer that pulled sweaty stinking bills out of her bra. When I refused to take it, she accused me of racism (me white, her black). Called another salesperson from the back (black also) explained the situation. He took one look at her and then the money just said "EWWW" and went back to the back. Sucktomer left in a huff and was never heard from again. -Reepyr
  • 2287. The Incompletionist
    Installs only half of the necessary programs, doesn't verify things are working, and then doesn't fix everything when you ask him to.
    [By :Transkaren / 2011-02-01] [Top]
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  • In this case, he installed only about half the programs, didn't check ANY of them, didn't even run the post-install configuration on the most important one, didn't install *any* printers, and finally when asked to fix one or more of the above he only did about half the necessary work, meaning I *still* can't print to 11x17 from standard software - my computer doesn't recognize that the printer can handle it, and I don't know how to fix that (Win7) and don't have time to actually fix it. -Transkaren
  • I had a coworker like this once. He couldn't get Outlook Express to save the customer's password. He 'looked around' for ten to fifteen minutes and 'couldn't find' the solution. Took me less than five to find the solution, print it out, and make the changes to the registry. Of course, it also took 45 minutes to drive out there... -Cyan
  • Sounds like a goodly portion of our desktop support staff....sigh. -TubPorsche
  • 2286. Get the times!
    Two times this morning I got tickets to set up someone's email. In both cases, after I got email of the ticket, I called the user. They had left shortly after help desk created the ticket. Come on help desk folks, ask them what times they will be in their office! I don't know their freaking passwords to set up their email account for them.
    [By :crazymactech / 2011-01-24] [Top]
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  • So just change their password in AD and tell them of the change, by email! -Wraith556
  • One customer emailed me tonight that he had left his door open and I never stopped by. Ah, that would be why I left you voice mail yesterday morning asking when YOU would be IN your office. I don't know your password to set up your email client. -crazymactech
  • That's why I assign and keep track of all my Luser's passwords...including the Bosses (owners). Granted we're a very small company, but it does come in handy allot! -ChildofCthulhu
  • 2285. The 5-minutes boss
    This boss is convinced any and every task, no matter how complicated, and no matter how many interruptions I'm bombarded with, can be completed in under five minutes. This includes reimaging a machine, updating all the software in it, as well as installing encryption, allowing the software to encrypt the hard drive bit by bit, as per company policy, installing & updating the AV, firewall and Window$, as well as other software prior to us even giving it to the luser... all that can be done in under 5 minutes.
    [By : skippytpodar / 2011-01-24] [Top]
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  • I'm not sure why, but this reminded me of the old game show, 'Name That Tune.' Except instead of 'I can name that tune in 5 notes', it's 'I can reimage that computer in 5 minutes'. -NightSteel
  • I call do it in 4!!! -DarkRookie
  • Of course a computer can be "reimaged" in less 5 minutes... after all, wouldn't a degaussed hard drive count as one TYPE of image that a computer can have? :-) -virtualchoirboy
  • I had (past tense) one of those bosses. Never could understand that the laws of physics and standard theories concerning time doesn't allow for instant imaging or the ability to be in multiple places at once. His thoughts might have been in multiple places, and I wished his body was in the same state... scattered across a field, for instance... -VoiceOfSanity
  • Just tell Boss that it cannot be done. If he takes you off the project then it becomes someone elseelse's problem. If he doesn't take you off, then you have voiced your concern and a reasonable amount of time. -unrenowned
  • Time and distance have no meaning. Thy will be done! And it's YOUR fault the physically impossible cannot be done. Try having to copy a stack of manuals 2-foot high, _AND_ have them delivered to consultants at a customer site 1200km (about 850 miles) away in ... 1 HOUR! It took 9 hours for the copying and 4 hours the next morning to have the manuals sent on a same day courier to arrive at the site. Response? Nearly fired and I paid for my "failure" for many years afterwards. The punishment actually exceeded our involvement with that product (IBM bought it from us) and the employment of everyone else involved with the exception of manager made the instruction and myself. -Wraith556
  • Damnit boss, I'm an Engineer not a Wizard -TaliPhoenix
  • i remember a Dilbert cartoon where the PHB did something like this-his "reasoning" was "anything i know absolutely nothing about must be extremely easy to do"! -Erictheblue
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