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2340.
The Document Squatter
Opens and leaves open certain critical documents throughout the day, so whenever someone goes to update the documents, you have to find him and get him to exit them. Politely asking him not to have those documents open until he actually needs them results in neeping about his job needs and how hard his job is. Certain annoyed techs have taken to just getting into the fileserver and kicking him out of the file.
[By :TechieSidhe / 2012-04-24] [Top]
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Thats how I handle that. You want to keep it open? ok sure.... KICK! - virusjtg
I'm one of the people at the helpdesk that has admin rights to the document system and can give people the boot if needed. Sorry you lost those changes but you opened the document then took a week of vacation and we needed to access it. -Starfury
ARGH! One of those here. "But I was working in it!" oh really, while you were at lunch outside the building you were working in it????? -ManyHats
I used to work at the schoool computer lab, people used to come in, log in, then lock the computer and just leave. I would hold the power button down to shut them off. -Icelator |
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2339.
Not paying attention
This is the co worker who rarely looks to see if there's already a ticket open for an issue. They'll create a new ticket for something that the user has already called in about. I'd like to thank my co worker for being this way since I got to close one of my tickets since he opened a new one for the same issue.
[By :Starfury / 2012-03-05] [Top]
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This is why call tracking software needs to be built with the workflow in mind of entering the customer info first, then popping up any recently opened tickets before offering the opportunity to create a new one. Bonus points if you offer an easy way to see possibly related tickets in the same area as the user in question. -AmazingKreskin |
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2338.
The Creep
This cow-irker is a sexual harrassment suit waiting to happen. He blatently hits on women, and insists on touching everybody whether they him want to or not. A couple women have gone so far as to tell him to his face that if he touches them again, they'll break his fingers.
Any time one of the techs is helping any woman who is the slightest bit attractive, if he's in the proximity, he'll be over there offering his assistance, even if the issue the woman is having has absolutely nothing to do with his job.
[By : skippytpodar / 2012-03-02] [Top]
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Holy crap! They still make that type? I figured they'd have died off long ago from lack of breeding. -Stryker One
Packer! http://en.wikipedia.org/wiki/Todd_Packer -AmazingKreskin
hehe... we had a couple guys like that in my old call center days. team leads and floor control ( shedualing peple) funniest shit i EVER heard of was one hitting on my (Gf at the time.. now technically wife) when he didnt know we were dateting. Kissed her on my way out at the end of my shift.. guy whent death white( very dark complection) never hit on her, touched her or even glanced at the boobies as long as she worked there ( even warned off people that Might try to hit on her) -Harm |
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2337.
'Computer Expert'
I set up a Laptop for an old friend who is in his 70's so is not too computer literate - I put a short cut on the desktop to the picture folder and called it 'Fred's Pictures'
Fred has a friend come over who is a computer expert...
He sees the folder called 'Fred's Pictures' and notices that Fred has the same pictures in his My Pictures folder - so to be kind - he removes the duplicate pictures - and suddenly all the pictures are missing...
(do you lot know of any good way to try and get the pictures back - it is running windows vista - I've put the drive into a USB caddie and run Recover My Files V4 - it found nothing even after telling it to check all sectors for files....)
[By :Wonko The Sane / 2012-02-28] [Top]
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I love ZAR (zero assumption recovery) use the second option data recovery to run on the hard drive. Give that a try. Good luck -LilFarkette
A really stupid question - if the "expert" deleted them, could they be in the recycle bin? If not, I've had good luck with Restorer 2000. -Divinar
The 'Expert' used Shift Delete to remove them - I've just tried ZAR and it can't find the deleted files, It find a lot of other files but not the images... :-( -Wonko The Sane
Here is a link to the Message board with more info... http://www.techcomedy.com/members/message_board/viewtopic.php?t=12184 - Please read and give my some suggestions, either how to fix or what to do to the computer expert... -Wonko The Sane
Ouch, at work I use the Seagate File Recovery software, but it's about $70.00, not sure if you can get a trial to see if it'll see it first before you give the bill to Fred's "expert". -spectreoflife
try photorec. It's a great recovery tool.
http://www.cgsecurity.org/wiki/PhotoRec -MarloVino
second Photorec - used it just before xmas on a hard drive that was correpted.. it found EVERYTHING.. including deleted items.
just boot into a live Linux CD and let her run. -Harm
Recuva works good.
-metaball
rest2415 will find recently deleted files as long as they have not been over written. -PhishPhucker |
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2336.
Wannabe Geek
The type who talks to you every day and is dying to impress you with how cool they can be, yet manages to only get smug over matters that show how ignorant they really are. Examples:
"PPhhh... I'd never get an iPhone, because with my Droid, I get my apps for free! You suckers pay for all yours!"
"Why are you using Linux? Can't afford the upgrade to Windows 7?"
"You don't need to encrypt your wireless if you don't do financial stuff online. It's just a scam to make you pay more for wifi."
[By :linkv / 2012-02-24] [Top]
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"You don't need to encrypt your wireless...." pay no attention to that van that is always lurking across the street... -Trillian
i have many of my own valid reasons for shunning iphones.. no encrption or security on wireless... sooo what his address? i have some movies and MP3's to download -Harm
The sad thing? He/She probably has far more qualifications than you and is thus considered a better employee to keep by HR. -fearmyroot
Encryption costs money? -adarklite |
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2334.
Eeyore
Nothing ever goes right for this coworker. Ask him how his field work went, and he will always tell you it went bad, and give you a list of the bad things that happened, never his fault, of course.
[By :TechieSidhe / 2012-01-31] [Top]
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That sounds like one of my predecessors, who can't hold a job more than a few months. I'll have to remember this the next time he's the topic of conversation. -MadJack
That describes my life - but I try not to bring everyone down by talking about it. -Divinar
Life! don't talk to me about Life - brain the size of a planet and here i am doing menial task " Marvin can you pick up this peice of Paper" " Marvin can you run down to the air lock and escore our geusts to the bridge" and here im with this terible pain in all the diods down my left side. -Harm
I'll just sit over in this corner, and rust. -FuzzyElf |
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2333.
The Email Checker
That cow-irker that will send you an email, then get up, walk around the office to you, and ask; 1, if you got the email and 2, ask you the very question they sent in the email while you are working on their or other's issues.
[By :ravensentinel / 2012-01-12] [Top]
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Yeah, I've done that once or twice. In my defense we were having email issues and it was needed for a (digital) paper trail. -unrenowned
That, I can understand. But this person....every....single....email. Mainly because I put her in queue with the rest of the emails I recieve and she doesn't like waiting. -ravensentinel
If someone is that antsy about an e-mail message, they should send it either delivery receipt or read receipt -Park7
tell them "go back to your desk and email me all the things you just did" every time they come over. ad infenitum... -gashach
I've done that a few times - normally because I've sent the e-mail, then thought 'hmmm.. actually I need to know the answer to that before I can do anything else' - and I know most of my co-irkers won't reply until later in the day, so a visit is needed... -Shaede
With me and most of my co-irkers receiving upwards of 150 emails a day, we regularly call out something that REALLY needs to be looked at. -AngrySup |
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2332.
Captain TMI
Tells the end user way more than they need to know, including internal information that more often than not, ends up confusing the heck out of them, and causing us more stress, especially when it's a member of management who should not have the information. Makes other techs have heart attacks, as users with too much info are dangerous.
[By :TechieSidhe / 2012-01-11] [Top]
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Yeesh, I have a hard enough time trying to keep users from putting butter knives into electrical outlets... -Biosynthetic
Bio - why bother? -Captain Trips
So that's his name... I've just been not telling them anything, on the grounds that they'd just repeat it sometime inopportune. -LDFeral |
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2331.
Holding Music
Why must the nice lady on the recording tell me to "hold the line" on my wireless phone?
[By :ravensentinel / 2012-01-10] [Top]
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She says that because love isn't always on time. -Calydor
Calydor wins the internet. -thx1138
I suppose you could always find the nearest cell tower, and start rooting around; maybe you could find it! -LDFeral
And why must HP and the social security administration have the same hold music? -AdmiralLaurie
Because she doesn't want those damned Minbari to wipe out all life on the planet, of course (Please understand that, given my username, I really had to.) -Mollari |
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2330.
The overcomplicator
The overcomplicator can make even the simplest act seem complicated. There must be written policy and procedure for everything. Even the simplest tech support act such as "tell person with complaint X to call department Y" must be overanalyzed, documented, and stressed over. The senior techs just sigh, and let it go in one ear and out the other and just do our damn jobs. Sadly, we have to write procedures for him, or he can't do his job. The overcomplicator can't actually follow the directions himself though, he usually ends up doing his own thing anyways.
[By :TechieSidhe / 2012-01-06] [Top]
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aka The Dark Side of Document, Document, Document. -Stryker One
Sounds Like ISO 9000! -beatmewithstick
That sounds exactly like my dad. He can't even do the simplest things on the PC, and even minor common sense leaps in logic invariably require multiple written steps. -skippytpodar
I find they usually have no sense of humor either! -jerrybear
As I have on my resume (cv), I'm ISO and Six Sigma 'friendly'. -AngrySup
Reminds me of two I've dealt with in the past. One who needs pages and pages and pages of notes for using a remote to turn a device on and off. And one for whom everything (including a trip to Wal-Mart for groceries or just a simple question about his computer) is a huge hysterical event in which everyone involved has a nervous breakdown and is sent flowers. -clockkingfl
Ugh. When I take pages and pages of notes, it's for something that needs it, usually a procedure in which many things can go bang just from one little mistake. -AdmiralLaurie
People like that are the reason for my current job. All I do is document Help Desk procedures (and maintain the website where they reside). As a joke I wrote up the procedure on how to cut a cake at an office party. My boss told me to put it up on the site. -AmazingKreskin
We have a tier 3 admin here that needs ALL the steps to recreate issues....down to the smallest detail. Including the basic ones like "Start Outlook." We wonder how he keeps his job. -Starfury |
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