8201.
Why yes! We would love to support you, even though you are going with another provider after breaking your contract with us! As an additional, we would love to install $expensivesoftware free of charge as you asked, but because you haven't paid us and are getting a final warning tomorrow...
[By :Chalmrah / 2012-06-26] [Top]
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Bonus points if they keep calling for support after you cancel the contract. -thx1138 |
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8200.
When you (marketing "chief") walk into IT and say a cable is needed for someone in a conference room, no other detail is needed. And you can look at me indignantly when I ask what they need to be hooked up to since there are three options (just say the person is meeting with the CEO and stare at me).
[By :redevil34 / 2012-06-19] [Top]
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Here's a cable http://www.homedepot.com/h_d1/N-5yc1v/R-100345558/h_d2/ProductDisplay?catalogId=2&langId=-1&keyword=steel+cable&storeId=10051 -Stryker One
Send all 3 kinds of cable, and a copy of "The Complete Idiot's Guide to Finding Your Ass." -concept14
bring out the etherkiller. -Icelator
See I used to have a Vga cable that I cut and stripped the ends from for questions like this. That way it was universal. But i like your way stryker. - deedadee
Oh, HERE is THE cable! http://www.bestbuy.com/site/AudioQuest/2383276.p?id=1218324437192&skuId=2383276&st=2383276&cp=1&lp=1 -FuzzyElf |
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8199.
Boss misconception: It's OK to gripe to your subordinates about how they need to pick up the pace on tickets when you didn't look at their tickets to see how they've made multiple call attempts, e-mails, and walking there in person & knocking on the door, without any response from the customer, and which require the customers to either bring in the equipment, or to be there logged in...
[By : skippytpodar / 2012-06-19] [Top]
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8198.
That replying "It a silver one" is in any way helpful when asked the model number of their computer.
[By : Gunpe / 2012-06-18] [Top]
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Have a niece who replied to 'New Car?What kind?' question with 'Black.' She's twenty nine! -jerrybear |
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8196.
It's OK to put in a work order, requesting to move a PC at a specific date & time, a full week AFTER you wanted it done, immediately followed by two more, requesting explanations as to why it was never done.
[By : skippytpodar / 2012-06-11] [Top]
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what? what happened to your TARDIS?! -Harm
Sold mine for crack -DarkRookie
...even though it clearly says on the form "Please allow up to 5 business days for processing" (because, depending on the request, it may have to go to five or six teams!) -Captain Trips
Do they really think that the tickets aren't timestamped, proving that they're idiots? Lusers.. can't live with 'em, can't kill 'em. -SalParadise |
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8195.
It's OK to call IT because the label printer near you is displaying the error message "Ribbon Out: Replace Ribbon", and you need to figure out what that means, even after IT has told you three separate times according to the previous tickets, tickets which seem to come on a regular time interval.
[By : skippytpodar / 2012-06-11] [Top]
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Most of my users: "What's a ribbon? What's a tripe writer?" (What IS a tripe writer? I learned on a typewriter!) -Captain Trips
i think a tripe writer is one who writes on animal stomachs. -boxcar
A SF story I read, written back in the 60's, used the term "tripewriter" to refer to an electric typewriter that basically did mail merge. Select a boiler plate, enter the recipient's name and address, and it would write three or more pages of tripe ready for a handy signature. It can be amazing sometimes how accurate SF writers can be... -chazz
Mmnmm... tripe.. -AngrySup
Or, it might just refer to what the "tripe-ist" is turning out as their flow of "thought" is being expressed on paper. -Voz |
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8194.
No, I will not use my XP disc to re-install every computer in your house. Yes, I can get away with it at work because they bought a license that says I can.
[By :ravensentinel / 2012-06-07] [Top]
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"You mean you don't have an extra copy of Office just laying around?" -VIPERsssss
I would - to get to the boot disk deelie - then install linux over top. Tell them it's the corp version of windows. -LDFeral
Sure, I have an extra copy of Office... LibreOffice! Put it on as many machines as you want! -SalParadise
Sure, I have an extra copy of Office... LibreOffice! Put it on as many machines as you want! -SalParadise |
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8193.
Response times If you call in an non-urgent issue (Outlook out of office message not working) at 10pm it will have been fixed by 5:30am the next morning. Sounding surprised/disappointed that it's not done yet will not change the fact that you have to wait to get this fixed. The admin works a normal day shift and your issue is not important enough to have him work on outside his normal hours.
[By :Starfury / 2012-06-07] [Top]
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Get that a lot here too. Tons of calls from the night about people not able to print out web pages, only to find there's nobody around to fix it. Guess they can't print out that receipt for the Chinese Cialis they ordered. -skippytpodar
The secret is Pearl Cream. -AmazingKreskin |
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8191.
User is told by $big_boss to make it to where the VTC camera is usable from in front of the big drop screen. User decides to buy a whole new camera without consulting IT instead of simply mounting the current one more forward. User cannot use camera he just bought. User also decided to put in several drop mic's and get them installed and also needs them run through the computer. User failed to realize that neither the camera or microphone system is certified for government use. User excuse "I'm just doing what I was told". User receives verbal lashing and user now has a robotic web cam that we cannot use and now has a 1 star General’s spot light on him for wasting time, money, and not using proper channels. My bad. And this is just day 1 of this week.
[By :ravensentinel / 2012-05-29] [Top]
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Is this http://www.youtube.com/watch?v=BtIGgm0DkpM the camera? -Stryker One
Government?? I guess he gets to reimburse the dept then? -axjdo
Similar to that camera. Smaller base though. -ravensentinel |
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