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Here is all the content that RAiden has contributed
to Tech Support Comedy. Tech Stories
1.
Dear lord help me sort through the dumb folks!
No lie...this happened to me yesterday. it isn't a long story so please excuse me taking up the web space for such a short one, but i found this rather amusing.
ok here's the story, yesterday, we were rather busy just two of us down here in our pit 'o' techies and there were 6 calls in the phone cue... well this lady had managed to be the last on the list and waited 30 minutes... i had picked up the last call, and after 3 calls of hey i am getting error 691 or my network protocols are configured incorrectly i was glad to get this lady, but she wasn't glad to hear the answer to her seemingly computer destructive error. i answered the phone... "hello tech support this is brad speaking how can i help you?" <lady>: "ah yea hi brad this is <her name>, i am looking here at a black screen with white letters on top that read "system disk error or invalid disk" what happened? <me>: can you hold for a second please? (about a minute straight of laughing.....) <me>: ok ma'am, can you take the disk out of your tower please, then hit the space bar? <lady> ooooh! thank you sir!
oh god... thank you for stupid people! 2001-02-05 By:RAiden
[By: RAiden]
Comment on Story
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Customer Misconceptions
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1.
when EXACTLY did Microsoft change their name to Microwave? (Ah yeah i have Microwave windows 98) actually happened.
[2001-02-04]
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Tech Rules
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1.
i take offence to all the isp jokes!!! haha
[2001-02-04]
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2.
When all else fails... refer them to their COMPUTER VENDOR!!!
[2001-02-04]
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3.
REMEMBER if a person ever says "aaah i don't see it there..." or something to that effect, put them on hold for about 5 min. come back and the problem will resolve itself. trust me this works.... i do it all the time.
[2001-02-04]
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4.
if your going to make fun of a customer, make sure you hit the hold button and not the "hands free" button.
[2001-02-04]
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Customer Types
1.
The BABY!!!!!!
this customer calls in to get help with a WIZARD!
(HELLO PEOPLE! microsoft made wizards SPECIFICALLY for the computer dumb!)
anyways this type of customer probably couldn't WIPE HIS/HER own ASS unless assisted by another (SMARTER) human being. The IQ level on this "human" is probably much lower than the number of times this person said, "should i click on next?"
i pitty anyone who gets this customer. i get em ALL the time. 2001-02-06 By:RAiden
[2001-02-06]
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Co-Worker Types
Customer E-mails
EUPOTD (End User Phrase of the Day)
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