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TSC Member Jonnagon
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Bio: Been doing Tech Support for dial-up, web pages, domain, DSL, ISDN, and more since October 11th 1996. In computer time, that might just make my experience 28 years. In the time I've been taking calls I've heard a lot of crazy things. A lot of the cliches and urban legends that you can hear about tech support I've actually lived. And callers continue to amaze me with odd problems or their angle on the issue.
Education:
I nearly have a Csci degree from the local university, which is helpful when a user wants to know what a pointer is, or what an illegal operation means. (Csci 144, operating systems)
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content I have submitted to TSC.Whiteboard
Shesh, Jonna. I Leave FW and still get dumb questions where I work! (And there's only 12 people here) -Fizbon
Jonnagon,
Reading your tech stories sure brought back a lot of memories. I remember working with a guy named Jonathan Caraker who didn't know anything. It was some dump in Fresno called CVIP. Man, that place was a joke. Then there were two managers named Kelly O' Boylan and Chip Hancock. Those guys didn't know a computer from a wet fart. But that Jon guy was a slacker. All he ever did was program in Flash and play Everquest.
Three guesses as to who I am. I'll give you a hint... I remember back in the day when we were CCMS. Good luck! -BDiddy
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Write on my Whiteboard, it will get posted and e-mailed to me.
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